Ntokoziso Mnqobi

Salesforce Engineer with experience gained through the Standard Bank Centre of Excellence Salesforce Engineering Learner program. Skilled in both automated and manual testing, utilizing Copado Robotic Testing and Provar. Experienced in maintaining Salesforce solutions, including reports, dashboards, and data integration within the Salesforce environment.

Possesses a intermediate understanding of Apex classes and triggers, with intermediate knowledge of Lightning Components. Intermediate in Salesforce configuration, including custom fields, page layouts, flows, and validation rules. Worked in DevOps practices, including executing back promotions and deployments of Salesforce code and metadata across environments.

Salesforce Engineering Internship - Standard Bank Group

(2024-04 - 2025-11)

• Managed Salesforce code and metadata deployments, including back promotions across Development, SIT, and UAT environments, using Copado CI/CD pipelines.
• Developed using Apex classes, triggers, Flows and Lightning Components. Salesforce configuration such as custom fields, page layouts, flows, and validation rules.
• Prepared QA documentation, developed test plans, and designed/executed automated test scripts using Copado CI/CD.
• Performed manual testing of various features in an agile environment, including functional, regression, integration, and user acceptance testing.
• Salesforce user lifecycle - provisioning accounts, deactivating users, resetting passwords, and maintaining permission sets and roles in line with security policies.
• Designed custom reports and dashboards to track KPIs
• Ensured data integrity through validation rules, data imports/exports, and quality controls for accurate and reliable datasets

Graduate Trainee - CX Cloud - Makwa IT

(2025-11)

Participating in a structured graduate programme focused on building expertise in customer experience strategy, CRM systems, and digital transformation.

BSc - Chemistry - University of KwaZulu-Natal (UKZN)