Ntombi Lolo

Friendly, hardworking, and reliable individual with experience in customer service and community volunteering. Proficient in managing customer interactions and maintaining a positive atmosphere in fast-paced environments. Seeking a position as a Cashier or Waitress to utilize my skills and contribute to team success.

Community Volunteer - Various Community Events

(2022 - 2024)

• Assisted in serving food, welcoming guests, and maintaining cleanliness at community events.
• Worked effectively in a busy team, following instructions and ensuring a positive experience for all attendees.
• Gained valuable teamwork and organizational skills.

Call Centre Agent - Hybrid Collections

(2026-07 - 2026-10)

• Handled inbound and outbound calls, assisting customers with their queries and resolving issues professionally.
• Developed strong communication skills and the ability to stay calm under pressure.
• Met daily targets while maintaining high-quality service.

Grade 11 - Phandimfundo Secondary School (2024)