Ntsako

I am an energetic, ambitious, and a highly motivated individual. Good at dealing with clients face-to-face daily. I am excellent with working within a team to achieve a certain objective. I am creative, innovative, have communication and inter-relationship management skills. I can understand client requirements and always deliver excellent service to them.

Sales Agent/Administration Yes Learner - Auto Pedigree

(2025-07 - 2026-07)

• Assisted call-in customers with questions and orders.
• Enhanced product knowledge through continuous training and professional development opportunities.
• Explained features and advantages of Type products or services to promote sales.
• Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
• Handled paper work
• Developed strong relationships with clients through excellent customer service and regular followups.
• Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
• Contributed to team objectives in fast-paced environment.

Outside Sales Representative - Call on Me Marketing, Online

(2021-01 - 2021-07)

Cold

• Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
• Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
• Educated customers on offerings and upsold products and services to increase revenue.
• Scheduled introductions and meetings for sales and assigned leads to encourage timely follow-up.
• Boosted sales through effective cross-selling of additional products and services.
• Maintained strong relationships with customers, leading to increased repeat business.
• Retained at-risk customers by empathizing with their concerns, offering solutions, or escalating issues as necessary.

Level 2 Diploma - Food and Beverage Services - The Capital Hotel School and Training Academy (2019-01)

Matric (Grade 12) - University exemption - Carleton Jones High School (2016-01)