Ntsikelelo Buyani

Enthusiastic and dynamic individual with a proven track record that illustrate characteristics of hardworking, high discipline and goal driven. Analytical thinking with meticulous diligence with strong decision-making skills to manage every required task. Perform every task with efficiency and effectiveness. Works well in groups as well as individually. Always willing to learn to discover own workplace personality and positively impact the organization with acquired skills.

DELIVERY DRIVER - MR D DELIVERY

(2019-08)

• Deliver a wide variety of items to different addresses and through different routes.
• Follow routes and time schedule.
• Load, unload, prepare, inspect, and operate a delivery vehicle.
• Ask for feedback on provided services and resolve clients' complaints.
• Collect payments.

CALL CENTRE SALES CONSULTANT - AFFINITY HEALTH

(2019-01 - 2019-02)

• Answering inbound calls
• Processing orders and payments
• Handling customer complaints
• Following up on customer calls
• Making outbound calls
• Upselling and cross-selling
• Conducting market research
• Managing and updating customer database
• Collecting and reporting on customer feedback

SALES CONSULTANT - VERIMARK

(2018-03 - 2018-12)

• Build and maintain relationships with clients.
• Create compelling sales pitches.
• Sell the company's products and services.
• Complete all paperwork relating to a sale.

CASUAL - DEBONAIRS PIZZA KEY WEST BRANCH

(2018-02 - 2018-03)

• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totalling customers' purchases.
• Resolves customer issues and answers questions.
• Bags purchases if needed.
• Processes return transactions
• Assist with housekeeping related duties.
• Report issues or hazards to immediate supervisor.
• Work closely with operational/ safety personnel on daily activities.
• Merchandising Stock

TRAINEE STOCKTAKER - LETHABO STOCKTAKE

(2017-07-24 - 2017-11-25)

• Manage and maintain the storage conditions of goods received in the warehouse.
• Coordinate retail space activities, dispose of trash, and manage the cleanliness of the storeroom.
• Provide customer service since they work in a visible space on the floor while arranging merchandise.
• Stock the shelves of the warehouse with goods and keep inventory.
• Receive merchandise that comes into the warehouse and ensure that the merchandise is unloaded and stored according to established procedure.
• Maintain the cleanliness of the store and enhance the appearance of the store by adopting the most appropriate display techniques.

CERTIFICATE IN COUNTER BALANCED LIFT TRUCK SPECIALISING IN FORKLIFT F3 - PETRA TRAINING ACADEMY (2019 - 2019)

CERTIFICATE IN INBOUND & OUTBOUND CALL CENTRE TRAINING - TELEMATRIX CALL CENTRE SOLUTIONS (2018 - 2018)

NATIONAL SENIOR CERTIFICATE - EL-SHADDAI CHRISTIAN SCHOOL (2013 - 2013)