Onalenna Phangwa

Professional and dependable receptionist with experience in front-desk operations, customer service, administration, and ICT support. Strong communication and organisational skills with a welcoming, client-focused approach. Able to manage multiple tasks efficiently in fast-paced environments.

Receptionist at Kay Nail and Beauty Bar (2024-03 – Present)

• Welcome clients and manage front-desk operations
• Answer calls, respond to enquiries, and schedule appointments
• Handle payments and maintain client records
• Maintain a professional and organised reception area
• Provide general administrative support

Educator Assistant (e-Cadre / ICT Support) at Morago Primary School (2021-11 – 2022-08)

• Assisted teachers and learners with ICT troubleshooting
• Supported digital learning platforms and devices
• Uploaded educational content for learners and educators

Educator Assistant at Modutung Primary School (2020-12 – 2021-04)

• Assisted with administration and learner support programmes
• Supported learners' educational and social development
• Maintained a safe and organised classroom environment

National Senior Certificate in Commercial Subjects – Sediti High School (2014)

N4 & N5 Certificates in Business Management – Motheo TVET College (2017)

Human Resources Management in Human Resources Management – Central University of Technology (2018)