Senior Business Process Automation Consultant
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Senior Business Process Engineer & Automation Advisor with extensive experience across financial services, insurance, and enterprise workflow optimization. Foundation in Chemical Engineering complemented by hands-on expertise across the full project lifecycle, from process discovery, analysis, and design through configuration, testing, deployment, and operational support. Highly proficient in BPMN modelling, process reengineering, automation (RPA/BPM), Python-based tooling, API integrations, OCR/NLP technologies, data analysis and storytelling, and large-scale workflow optimization.
Combines process and data mining with UX-aligned solution design to streamline operations, eliminate inefficiencies, and elevate customer experience. Recognized for leading research based, complex, data-driven initiatives requiring collaboration, problem-solving, technical depth, and continuous improvement. Known for implementing high-impact automation solutions that drive measurable efficiency, performance, and product alignment.
Senior Business Process Engineer | SS&C Technologies | Feb 2022 - Present
Process Engineer | SA Taxi Finance | Oct 2019 - Jan 2022
Continuous Improvement Specialist| Old Mutual Insure | Oct 2017 - Sep 2019
Operations Management Trainee | Old Mutual Insure | Feb 2017 - Oct 2017
University of Cape Town | Chemical Engineering | Class of 2016
H.F Tlou High School | Matric | Class of 2011
