Oratile Masilo

Detail-oriented and tech-savvy Virtual Assistant with proven experience supporting businesses with administrative operations, client communication, calendar management, and logistics coordination. Experienced in using modern productivity tools, AI platforms, and project management systems to streamline workflows and improve efficiency. Committed to delivering high-quality support and helping businesses grow.

Virtual Administrative Assistant at Benzo Logistics (2025-01 – Present)

• Manage daily administrative operations including email correspondence, scheduling, data entry, and document preparation.
• Coordinate with clients and suppliers to ensure smooth logistics operations and timely communication.
• Maintain and organize calendars, meetings, and appointments using Google Calendar and Outlook.
• Prepare quotations, invoices, and business documents using Microsoft Excel and Word.
• Manage digital filing systems on Google Drive and Monday.com for easy access and workflow efficiency.
• Use ChatGPT and other AI tools to assist with content creation, summaries, and workflow automation.

Administrative Assistant at Tisebenza Logistics (2024-06 – 2024-12)

• Assisted with general office administration and record keeping.
• Maintained customer records and updated internal databases.
• Handled incoming inquiries and provided excellent customer service.
• Scheduled appointments and meetings for the management team.
• Supported documentation, filing, and reporting tasks.

National Senior Certificate (Matric) – South Africa