Organised, proactive, and people-centred individual with strong experience in management, communication, and customer-focused roles
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I am an organised, proactive, and people-centred individual with strong experience in management, communication, and customer-focused roles. Over the past few years, I've successfully managed operations at a busy barbershop and my own business, overseeing scheduling, team coordination, problem-solving, client relations, and social media with consistency and initiative. I thrive in environments where structure, reliability, and great communication matter, and I bring a calm, solutions-driven mindset into every task.
Alongside my professional strengths, I have a naturally fun-loving, bubbly personality that helps me connect easily with people and build positive relationships. I enjoy creating welcoming environments, balancing professionalism with warmth, and bringing energy into the spaces I'm part of. I'm motivated, quick to learn, and passionate about contributing to teams where purpose and community meet.
Operations Manager at Gary Rom Hairdressing & Gary Rom Man (2022-01 – 2023-12)
I oversaw the full operational flow of the barbershops and previous Gary Rom Hairdressing Stellenbosch branches, managing everything from stock control and supplier ordering to staff coordination and recruitment support. I handle payroll preparation, maintain smooth daily operations, and ensure teams have what they need to perform efficiently. I'm also deeply involved in client interactions, problem-solving, and creating a positive customer experience.
My role spans administration, people management, and operational leadership to keep the business running seamlessly.
Barber at Barber in die Bosch (2024-01 – Present)
Aesthetician at Self-employed (2024-01 – Present)
In my at-home permanent cosmetics salon, I independently managed all operational and administrative functions. This included appointment scheduling, maintaining hygiene and safety compliance, overseeing stock and product ordering, managing client records and payments, and handling all client communications. I ensured an efficient, professional environment while delivering consistent, high-quality service.
Diploma in Beauty Therapy, Comprehensive Business and Salon Management – Skills Academy (2022-01 – 2023-12)
Certification in Aesthetic Artistry - Intradermal Cosmetic Tattooing & Tattoo Removals – Skills Academy (2024-01 – 2024-12)
