Palesa Maitshidi

Motivated professional with strong communication and interpersonal skills

Talent

Johannesburg Metropolitan AreaMember since July 21, 2026

Ability to plan, organize and control own work effortExcellent telephone etiquetteTarget drivenSelling skillsGood listening skills

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Ability to plan, organize and control own work effortExcellent telephone etiquetteTarget drivenSelling skillsGood listening skills

About

Motivated professional with strong communication and interpersonal skills. Recognized for being a proactive self-starter who thrives in fast-paced environments and consistently achieves goals. Dedicated to delivering exceptional results, building lasting client relationships, and contributing to organizational success. Energetic, adaptable, and driven to grow within a company that values performance and career development.

Experience

Capitec direct agent - Capitec Bank

(2022-09)

Credit Department

Manage incoming customer requests related to credit applications.
Guide clients through the full application process, from initiation to finalization.
Collect and verify required documentation to complete applications.
Conduct credit checks to assess eligibility and ensure compliance with lending policies.

Call Centre Agent - A1 financial services

(2020-03 - 2022-06)

Manage vodacom outbound calls for sales and market.

Conducted outbound sales calls to contracted Vodacom clients.
Promoted and sold insurance products covering theft, loss, and accidental damage.
Negotiated terms, closed agreements, and maintained accurate sales records.
Consistently achieved sales targets and contributed to team performance.
Transitioned to Capitec Bank for career advancement.

Call centre agent - Altron bytes people solutions

(2016-09 - 2020-01)

Manage outbound calls for sales and marketing.

Delivered outbound sales campaigns for decoder insurance to DStv clients.
Provided coverage solutions for electronic malfunctions, theft, and accidental damage.
Migrated to Vodacom insurance campaign, selling policies to contracted clients.
Maintained strong sales performance until retrenchment due to COVID-19.