Palesa Maryline
Call Agent (YES Learnership)
Durban, eThekwini Metropolitan MunicipalityMember since January 25, 2025
Computer Literacy SkillsTime Management skillsGood analytical and planning skillsGood Accuracy and attention to detailsExcellent judgement according to the situationExcellent Virtual AssistanceExcellent problem analysisWaste EliminationCustomer ServiceSales
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About
I seek challenging opportunities where I can fully use my skills for the success of the organization.
Experience
Call Agent (YES Learnership) - Nedbank
(2025-06 - 2026-06)
- Assisting in Home Loan, Personal Loan, Credit Card and Current Account Queries
- Responsible to deal with investments and new accounts everyday
- Responsible for directing the use of latest technology and procedures hence increasing the client services at higher rates
Education
Matric - Hillview High School (2021)
Diploma - Management Sciences: Operations - Durban University of Technology (2025)
Online Course - Virtual Assistant - ALX Africa (2025)
Course - Work Readiness - Nedbank YES Learnership (2026)
Course - Digital Learning - Nedbank YES Learnership (2026)
Course - Entrepreneurship - Nedbank YES Learnership (2026)
Advanced Diploma - Management Sciences: Operations - Durban University of Technology (2026)
Skills
Call Agent (YES Learnership)
