Palesa Mokapi

Management Science (Marketing Management) graduate with strong stakeholder engagement, client service, communication and administrative skills. Passionate about building relationships, supporting Independent Financial Advisers, and promoting financial solutions. Digitally proficient with Microsoft Office, with strong planning, reporting, teamwork and organisational skills.

Cashier at Tsidaks' Restaurant (2026-01 – Present)

• Process customer transactions accurately and efficiently.
• Capture customer and transaction information with a high level of accuracy.
• Maintain accurate daily records and documentation.
• Provide administrative and clerical support to daily business operations.
• Assist in maintaining organised records and reports.
• Resolve customer enquiries professionally using effective communication and listening skills.
• Demonstrate excellent time management and attention to detail.
• Work effectively in a team while delivering excellent customer service.
• Ensure confidentiality and accuracy when handling customer information.

Subcommittee Member – Community Stakeholder & Engagement at Moahi Village Residence (2022)

• Provided administrative support during community engagement programmes.
• Maintained records and coordinated stakeholder information.
• Assisted with organising meetings and community activities.
• Communicated effectively with students, management and community members.
• Demonstrated strong interpersonal, analytical and problem-solving skills.
• Worked within deadlines while supporting multiple administrative activities.

Bachelor of Management Science in Marketing Management – North-West University (VTC) (2025)

Grade 12 – Beverly Hills High School (2020)