Palesa Ntuthuko Aphane

Goal orientated individual very open minded and always keen to learn. I adjust relatively well within a fast pace working environment. I adopt swiftly to new tools and technologies. I Possess a marketing Management qualification coupled with a 94% distinction in Sales management.

I Possess good telephonic etiquette skills and administrative skills to ensure steady and productive work flow maintaining professionalism & accuracy . I am looking to join an exuberating organization that fosters innovation & Harbors culture of continuous growth & learning.

Merritt Brokerage & Financial Services

Sales Consultant

Responsibilities

▪︎handle Customer queries calmly and professionally

▪︎Schedule appointments with potential prospect to discuss purchase options

▪︎ Offer potential prospect quote based on their tailored needs

▪︎Generating leads through colds calling networking & referrals

Affinity Health IRDSA

Sales Consultant

Responsibilities

▪︎Handle inbound & outbound calls

▪︎Use CRM System to execute sales & increase revenue

▪︎Generating leads through colds calling networking & referrals

▪︎Schedule appointments with potential prospect to discuss purchase options

I-Talk International

Call Centre Representative

Responsibilities

▪︎Handle Customer Inquiries effectively

▪︎Handle large volumes of inbound & outbound calls

▪︎Maintaining professional communication and etiquette

▪︎Capturing and monitoring Customer database accurately

Derptment of Social Development

Assistant Community Development Practitioner

Responsibilities

Conducted community profiling and data collection surveys • Captured beneficiary information on internal systems • Managed filing systems and administrative documentation • Assisted with distribution of community support resources • Compiled reports for programs and community initiatives

Higher Certificate in Marketing Management

IT End User Computing

Matric

Basics of digital Marketing

Customer Service Certificate