Palesa Setai

I am a systems analyst(developer). Completed my BSc in computer sciences. I have experience in writing Queries or stored procedures, writing code in both vb and c# and creating reports. I have been in the industry for four years.

Innovative System

Analyst with broad expertise in analysing, designing, and implementing system solutions. Strong background in identifying system requirements, improving processes, and enhancing user experience. Proficient in collaborating with cross-functional teams to drive project success and deliver optimal solutions. Proven track record in troubleshooting and resolving complex technical issues to support business objectives.

Focused System

Analyst adept in planning and implementing lifecycle multi-platform analysis programmes. Interprets requirements and specifications quickly and accurately to achieve reliable project outcomes. Communicates well to engage varied audiences with complex information and develop constructive relationships. Analytical thinker leverages problem-solving skills to drive continuous improvement. Works cross-functionally to adapt systems to changing business needs and formulate winning solutions.

Developer - FEM

(2023-07 - 2025-07)

• Handled support tickets.
• Wrote Oracle queries.
• Did deployments.
• Coded features.
• Worked closely with other team members to identify and remove software bugs.
• Participated in code reviews, upholding high standards of quality and promoting best practices among the development team.
• Developed and implemented software solutions to meet client requirements, enhancing system functionality and user satisfaction.
• Facilitated stakeholder meetings to gather requirements, set expectations, and report on project progress, fostering strong client relationships.
• Mentored junior developers, sharing expertise and best practices to support team development and knowledge growth.
• Troubleshoot and debugged software to check and rectify discrepancies.
• Participated in code reviews to maintain high-quality standards and foster a culture of continuous improvement among the development team.
• Developed new, efficient and well-tested code for variety of different software projects.
• Developed and implemented new software applications, improving operational efficiency and user satisfaction.

Intermediate Developer - Mpact - Springs

(2021-09 - 2023-06)

I am currently a full Stack developer creating web apps using blazor and creating api. Redesigning applications from MVC to blazor.

• Conducted thorough testing and debugging of applications, resulting in a 30% decrease in user-reported issues.
• Integrated third-party APIs and services into software solutions, enhancing functionality and user experience.
• Led the design, coding, and testing of new software applications, consistently delivering projects within tight deadlines.
• Utilised Agile methodologies to manage project lifecycles, resulting in efficient and adaptable development processes.
• Utilised Agile methodologies to manage project lifecycles, ensuring timely delivery of features and bug fixes.
• Wrote and developed new and well-tested code for different software projects.
• Managed system testing and validation procedures to gauge reliability.
• Designed and developed RESTful APIs, facilitating seamless integration with third-party services and applications.
• Customised content management systems to meet specific client requirements, delivering tailored solutions that enhanced online presence.
• Provided technical mentorship to junior developers, fostering a culture of continuous learning and improvement.
• Developed standard procedures for testing and validating software.
• Provided weekly detailed project reports to keep manager informed on milestones and updates.
• Optimised existing codebases, improving application performance and scalability to support growing user bases.
• Collaborated with cross-functional teams to gather requirements, design solutions, and deliver high-quality products on time.
• Collaborated across technical and design teams to produce innovative software applications.
• Documented software specifications and user manuals, providing clear guidance for end-users and support teams.
• Gathered requirements from users and wrote definition documents.
• Collaborated with cross-functional teams to identify software needs, translating complex requirements into actionable development tasks.
• Coded software updates to add new features, close security holes and resolve defects.
• Conducted thorough debugging and troubleshooting of software applications to identify and resolve issues, improving system reliability.
• Automated repetitive tasks through scripting, increasing team productivity and allowing more focus on strategic initiatives.
• Coordinated quality testing with assurance team and partnered on resolving defects.
• Consulted with departments and customers to discuss project development and proposals.
• Coordinated with stakeholders to define project scopes and objectives, aligning development efforts with business goals.
• Conferred with project managers to gather information regarding limitations or capabilities.
• Engaged in continuous professional development, staying abreast of the latest industry trends and technologies.

System Analyst(Developer) - ArcelorMittal

(2015-01 - 2019-12)

I was responsible for the analysis, design, development, testing and implementation of company's platform technology.

• Design, development, and testing of new features in the applications.
• Responsible for regular communication with others involved in the development process.
• Implement, test, and bug-fix functionality.
• Responsibility for the design and implementation of software projects using C#.
• Participate as a team member in deliveries.
• Provide support to end users.
• Design, build, and maintain efficient and reliable C# code.
• Training users.
• Maintaining already existing projects.
• Creating stored procedures to retrieve data.
• Creating reports using SSRS.
• Worked closely with other team members to identify and remove software bugs.
• Participated in code reviews, upholding high standards of quality and promoting best practices among the development team.
• Facilitated stakeholder meetings to gather requirements, set expectations, and report on project progress, fostering strong client relationships.

Candidate Technician - Arcelor Mittal

(2016-02 - 2017-02)

I was responsible for the analysis, design, development, testing and implementation of company's platform technology.

• Design, development and testing of new features in the applications.
• Responsible for regular communication with others involved in the development process.
• Implement, test, and bug-fix functionality.
• Responsibility for design and implementation of software projects using C#.
• Participate as a team member in fully agile Scrum deliveries.
• Provide support to end users.
• Design, build, and maintain efficient and reliable C# code.

BSc - Computer Sciences - Belgium Campus (2018-01)

Matric - Science - Thuto Tiro (2011-01)