Palesa Vennesa
Service Cordinator
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About
A highly motivated individual who is open to learning and values both personal and professional growth. Demonstrates the ability to work both independently and collaboratively in dynamic environments. seeking growth orientated opportunities to expand expertise and contribute effectively to the organizational success
Experience
Compliance and Human Resources at Atlas Copco Industrial South Africa (2024-01 – 2025-07)
- Compiling safety Files for contractors, 15-20 files monthly /service Providers
- Renewing SLA Agreements
- Conduct SHEQ Inductions for employees, suppliers and customers
- create safety awareness content (videos and links)
- Raising PO's and onboarding Vendors via SAP
- Maintained the Compliance SharePoint
- switchboard reliever and on days receptionist is on leave
- maintained Labournet
- New employee onboarding
- Recruiting employees -regretting employees +plus successful employees
- Updating the head count monthly
Service Co-ordinator (Planner) at Atlas Copco Industrial South Africa (2025-07 – Present)
Contract position
- Allocate tasks and jobs to field service technicians in day -to -day operations
- Manage ordering, delivery, and tracking of spare parts for service jobs
- Invoicing completed jobs /services
- Plan jobs for both TR customers and cash Customers
- send out invoices to customers service reports
- Monthly performance update to our big customers (Mercedes Benz, Johnson and Johnson)
- Register new machinery on the system (installed at ,ship to )
- Day-to-day communication with customers ,technicians
- Sending out parts to workshops and ordering parts in Belgium
- Call out quotes and services
Back office customer Agent at Peermont Global Emperors Palace (2023-01 – 2024-12)
Reason for leaving company closed due to integrating to new ventures
- Responsible for acting Liaison between the customer and the company
- Revise and adapt existing strategies in line with changes in sports betting industry
- Assisting with complaints, errors , account quaries,billing
- Signing up new customer and activation on new accounts
- FICA Verification
Education
National Diploma in Human Resources management – Central Johannesburg College (2022-01 – 2024-12)
Matric Certificate – Springs Girls high School (2010-01 – 2014-12)
