Parlance Mabunda
Customer service
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About
I am a very hard working, motivated and enthusiastic young female individual. I always strive to achieve the highest standard possible at any given task and in any situation. I am familiar to working in a challenging and fast-paced environment. My goal is to secure a challenging position with opportunities for growth, self development, and self-actualization
Experience
MERCHANDISER at Clover (2024-03 – 2025-02)
- Ensured proper product display and stock rotation.
- Handled returns and assisted customers with product information and promotions.
- Maintained accurate shelf stock and store presentation.
LEARNERSHIP EXPERIENCE at Speccon Holdings (2022-03 – 2023-02)
- Assisted in the development and implementation of training programs, collaborating with mentors to enhance learning outcomes.
- Conducted assessments to evaluate progress, supported peers in skill-building activities, and participated in workshops to improve competencies.
- Gained hands-on experience in a professional environment.
ADMIN ASSISTANT at Optimi (2020-06 – 2020-12)
- Prepared and organized company documents.
- Maintained electronic and paper filing systems.
- Scheduled meetings and managed team calendars.
INTERNAL SALES INTERN at Optimi (2020-01 – 2021-12)
- Contacted clients for payments and follow-ups.
- Prepared and sent quotations using CRM systems.
- Assisted with client registration and renewals.
Education
GRADE 12 – Kheto Nxumayo Agricultural High school (2011-01 – 2014-12)
ELECTRICAL ENGINEERING N3 in Electrical Engineering – Central Johannesburg College (2018-04 – 2018-08)
BUSINESS ADMINISTRATION NQF L4 in Business Administration – Training Force (2020-01 – 2020-12)
NEW VENTURE CREATIONS NQF L2 in New Venture Creations – Speccon Holdings (2022-03 – 2023-02)
