Patricia Machele

Receiving, controlling and directing all telephonic calls. Transferring all incoming calls quick and accurately. Interpreting and relaying messages

FICA AND SWITCHBOARD DEPARTMENT - ABSA BANK - Sunnyside

(2012-02 - 2013-01)

• Receiving, controlling and directing all telephonic calls.
• Transferring all incoming calls quick and accurately.
• Interpreting and relaying messages
• Ability to use telephone directories
• Complying with FICA policies by identifying and verifying clients
• Calling and sending clients messages to submit relevant documents

BRAND AMBASSADOR - CAPITEC BANK

(2013-03 - 2014-01)

• Provide proper and correct product information
• Build maintain enduring and rewarding relationship customers.
• Ensure customers' needs and expectations are understood
• Help the customers with all bank queries

SERVICE CONSULTANT - CAPITEC BANK

(2014-01 - 2014-10)

• Opening accounts for clients
• Issuing loans to new and existing clients
• Telemarketing to new and existing clients
• Cashier/cash deposits, cheques
• Helping clients with all bank queries

TEACHER'S ASSISTANT - MODISELLE PRIMARY SCHOOL

(2021-02 - 2021-06)

• Assisting learners with homework and activities
• Making copies and typing for teachers
• Screening and sanitizing learners and teachers

TEACHERS ASSISTANT - N.M TSUENE SECONDARY SCHOOL

(2021-11 - 2022-08)

UNIVERSAL ADVISOR - FIRST NATIONAL BANK

(2026-01)

GRADE 12 - ELIZABETH MATSEMELA HIGH SCHOOL (2008)

Certificate in basic computer literacy - CENTRAL JOHANNESBURG COLLEGE (2012)

NQF LEVEL 5 IN BANKING SERVICE ADVICE - MILPARK BUSINESS SCHOOL (2012)

DIPLOMA IN LAW - Law - UNIVERSITY OF SOUTH AFRICA