Patricia Nepgen

I love pleasing people and know how to control a situation in order for everyone to walk away feeling satisfied with the outcome good or bad.. I build lasting relationships with my team and guests. I value standards and procedures which set the tone to guidelines for clear communication. I am energetic and stay involved with every aspect of running a guesthouse in order for me to know what i am talking about be it the menu or the toolshed.

I have a background in operational and sales management.. which made the transition into hospitality easier and gave me the advantage of never buying with my own pocket and leading by example

Sales training , operational Management, GIS training