Managing Director / Head of Maintenance at Willow Maintenance Services (2018-01 – Present)
- Successfully launched and scaled a comprehensive property maintenance business from the ground up, securing a portfolio of 58 regular residential and commercial clients within 18 months.
- Directed all responsive and planned maintenance operations for two full-time teams, overseeing job allocation, quality control.
- Expanded service offerings from grounds maintenance to include full building works, managing projects including internal/external painting, full kitchen/bathroom refurbishments, plumbing, and electricals.
- Acted as Project Manager for a low-cost housing development (2023), leading and coordinating a multi-skilled team of 20+ tradespeople to ensure project delivery on time and within budget.
- Managed all commercial aspects of the business, including client relations, quoting, procurement of materials, and budget oversight.
Managing Director / Co-Founder at Specialised Business Solutions (SBS) (2011-01 – 2019-12)
- Co-founded and scaled a leading VoIP and Telecommunications provider, securing Tier-1 partnerships with ECN, Panasonic, and Samsung.
- Navigated the company through the rapid evolution of the Hosted PBX market, delivering tailored Unified Communications solutions to commercial clients.
- Successfully positioned the business for a lucrative acquisition in 2019, maintaining high operational standards throughout the exit process.
Managing Director (PABX Division) at Canon / Daisy Telecoms (2009-01 – 2011-12)
- Appointed to spearhead the turnaround of a failing PABX business unit.
- Key Achievement: Transformed a nominal net profit of R120k into R1.3m within 12 months through aggressive restructuring and sales optimization.
- Managed cross-functional teams to integrate voice and data solutions into the broader Canon Office Automation ecosystem.
Managing Director / Franchise Owner at Canon Business Centre (CBC) (2008-01 – 2009-12)
- Established a new Canon Business Centre focusing on Office Automation and Managed Print Services
- Generated a turnover of +R4.8m in the first year, building a loyal commercial client base of 50+ accounts from zero.
- Negotiated the successful sale of the operation back to Canon South Africa.
Managing Director & Sales Director at Dotcom Communications (2000-01 – 2007-12)
- Acquired a Teleboss franchise and rebranded it as a premier Communications and IT provider.
- Scalability: Grew the workforce from 15 to 95 employees and increased annual turnover from R3m to over R17m.
- Established a new IT Division, diversifying the product range and securing long-term service contracts with corporate entities.
Director / Project Manager at KH Improvements / Willow Maintenance (2020-01 – Present)
- Utilized senior leadership skills to manage multi-skilled teams (20+ staff) in large-scale commercial and residential infrastructure projects.
- Directed responsive and planned operations, ensuring strict compliance with health and safety regulations and budgetary constraints.
Senior Sales Manager at Teleboss (1997-01 – 1999-12)
- Awarded National Sales Person of the Year (1999) for exceptional performance in PABX systems.
Senior Sales Rep at Plessey (1994-01 – 1997-12)
- Consistently exceeded targets in high-value PABX solution sales.
