Paula Armstrong

Psychology Graduate

Talent

Cape TownMember since July 22, 2026

Active ListeningCommunicationCustomer ServiceLeadershipManagementProblem-solving

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Active ListeningCommunicationCustomer ServiceLeadershipManagement

About

Delivered friendly front-of-house service: greeted customers, answered product questions, and processed sales via POS. Merchandised shelves and demo tables; restocked inventory and kept the store clean and organized. Handled cash and card transactions.

Experience

Shop Assistant at Mush Slime (2025-09 – Present)

Delivered friendly front-of-house service: greeted customers, answered product questions, and processed sales via POS.
Merchandised shelves and demo tables; restocked inventory and kept the store clean and organized.
Handled cash and card transactions.
Assisted with preparing online orders, packaged products, and coordinated courier pickups.
Regularly assisted workshops and managed pop-up stands alone.

German Tutor at University of the Western Cape (2024-02 – 2025-12)

Delivered weekly tutorials and one-on-one support for first-year German students, reinforcing grammar, vocabulary, and pronunciation.
Developed lesson plans, worksheets, and revision guides aligned with the lecturer's syllabus and assessment criteria.
Facilitated interactive exercises and conversation practice to build confidence and fluency.
Monitored student progress, provided targeted feedback, and led exam revision sessions.
Collaborated closely with the course lecturer to identify learning gaps and adapt content for diverse proficiency levels.
Used digital tools (Kahoot, online quizzes) to drive engagement and track understanding.

Invigilator/Scribe/Assistant Marker at Bosmansdam High School (2023-03 – 2024-08)

Prepared venues, verified candidate identity, distributed/collected scripts, and safeguarded test integrity.
Served as scribe/reader for candidates with concessions, accurately transcribing responses and maintaining confidentiality.
Assisted with marking under teacher supervision, applying standardized rubrics and moderation guidelines.

Education

Bachelors of Arts in German, Psychology, and Sociology – University of the Western Cape (2023-01 – 2025-12)

NSC in Afrikaans Home Language, English Home Language, German Second Additional Language, Accounting, Economics, Information Technology, Mathematics, Mathematical Literacy, Life Orientation – D.F.