Pearl Dintle Mallane

Housekeeping at Motel Villa Deluxe (2024-06 – Present)

Waitress/hostess at Double tree by Hilton (2023-07 – 2023-11)

Customer Assistant at Woolworths Retail Store (2017-02 – 2023-05)

Waitress at Koi Restaurant and Lounge (2014-11 – 2015-08)

• Opening duties of the restaurant
• Setting up restaurant
• Monthly inventory and stock talking
• Accomplishing monthly targets for KPI (key performance indicator)
• Assisting and training new team members with menu knowledge and micros
• Closing report for micros
• Sales report of cashing

Food and Beverage Intern at Omni Hilton Head Ocean Front Resort (2013-05 – 2014-05)

In room dinning attendant.

• Preparing amenities for VIPs
• Paperwork and financials for micros
• Set volume targets for Trip Advisor and Madelia
• Work in synergy with other departments chefs and other employees
• Pro-actively and continuously deliver service excellence
• Support everyone in archiving target of hotel

HH Prime Hostess at Omni Hilton Head Ocean Front Resort (2013-05 – 2014-05)

• Seated guests
• Making reservations for dinner
• Made booking for big conference calls

HH Prime Server at Omni Hilton Head Ocean Front Resort (2013-05 – 2014-05)

• Taking guests orders
• Setting up restaurant for breakfast and dinner
• Financial reports for overall breakfast

Event Hostess at Dots Design Agency (2011-08 – 2012-08)

• Set up the venue and coordinate event
• Welcome guests with refreshments
• Compiling gift bags for all the attendees
• Making sure that the function venue is ready
• Communication with banquet team
• Pro-actively and continuously deliver service excellence

Learnership Programme at Department of Tourism, Environmental and Economic Affairs (2008-05 – 2009-01)

• Administrative work
• Answering phones
• Registering new upcoming tour guides
• Attract new quality of business through training new tour guides

Diploma in Tourism Management – Central University of Technology (2014)

Matric in English, Afrikaans, Sesotho, Economics, Travel and Tourism, Business Economics, Geography – Navalsig High School (2007)