Pearl Jwili

Claims Consultant

Talent

Johannesburg, GautengMember since June 30, 2026

Financial planning and advisory skillsSales and marketing skillsCustomer service and client relationship managementCommunication and presentation skillsNegotiation and persuasion abilitiesAnalytical and problem-solving skillsTime management and organisational skillsAttention to detail

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Financial planning and advisory skillsSales and marketing skillsCustomer service and client relationship managementCommunication and presentation skillsNegotiation and persuasion abilities

About

I am responsible for managing and processing insurance claims while providing support to clients throughout the claims process.

Experience

Claims Consultant - All Life

(2023-01 - 2025-03)

I am responsible for managing and processing insurance claims while providing support to clients throughout the claims process.

Receive and assess insurance claims submitted by clients.
Verify claim information and supporting documentation.
Investigate claims to determine validity and compliance with policy terms.
Communicate with clients, service providers, assessors, and insurers.
Explain claim procedures, requirements, and policy benefits to clients.

Telesales - FNB

(2022-02 - 2023-12)

Selling Long term insurance and short term insurance life cover and, advising clients in decision making in terms of taking the best and suitable cover for them. Also sold signed up clients to take credit cards and loans as part of upselling. Had daily tartget everyday

Sales Consultant - Market SA

(2018-05 - 2022-01)

I was selling Long term insurance, Accidental plan, funeral insurance over the phone also, meeting daily target, weekly and monthly target. Later on got promoted to retention and cancellation, whereby i was retaining clients that have lapsed.