HIV/AIDS (HTS) Counsellor & Linkage Officer - Centre for Community Impact (CCI)
(2022-08 - 2025-03)
- Ensure HTS provided during outreach adheres to National Department of Health guidelines and policies.
- Provide integrated, holistic client-centred HTS with support from the Professional Nurse.
- Obtain informed written consent for HIV counselling and testing, TB and STI screening.
- Navigate HIV-positive clients to the nearest facilities and ensure newly diagnosed clients are initiated on ART.
- Perform IQC and record as per SOP; comply with HTS, waste management and infection control guidelines.
- Track progress in line with 95-95-95 goals and record complete, accurate client data in the DoH HTS register.
- Report high-quality HTS data daily, monitor targets, and build strong relationships with health facilities for linkage to care.
- Distribute condoms daily and provide HIV prevention education to peer educators and peers.
HIV/AIDS (HTS) Counsellor - Institute of Health Programmes & Systems (IHPS)
(2022-01 - 2022-03)
- Ensured HTS provided during outreach adhered to National Department of Health guidelines and policies.
- Provided integrated, holistic client-centred HTS with support from the Professional Nurse.
- Obtained informed written consent for HIV counselling and testing, TB and STI screening.
- Ensured newly diagnosed clients were initiated on ART; performed IQC and recorded as per SOP.
- Reported high-quality HTS data daily and monitored data to ensure targets were met.
- Provided HIV prevention education to peer educators and peers.
Receptionist & Junior Chief Cashier - Sefalana Trading (Sefalala Cash & Carry)
(2019-09 - 2019-12)
- Welcomed clients and answered telephone calls.
- Performed company administrative duties, including taking and writing of minutes and keeping records.
- Cashed-up monies collected by the cashiers and balanced company accounts.
- Prepared and arranged cash collection by the security company to the bank.
Restaurant Manager - Artisan Restaurant
(2015-11 - 2015-11)
- Ensured customer satisfaction and led allocation and supervision of waitrons.
- Worked on the GAAP System, including GRVs.
- Ordered stock and reconciled stock.
Waitress - Jaxx Restaurant (Hilton)
(2011-09 - 2015-12)
- Obtained orders from customers and ensured customer satisfaction.
- Handled difficult customers using problem solving and conflict management.
- Worked on the GAAP System.
Sales Representative - AVBOB
(2010-03 - 2010-12)
- Marketed products and identified potential clients.
- Conducted client needs studies to establish requirements.
- Conducted follow-ups on current and previous clients.
Telesales Agent - The Unlimited World
(2009-08 - 2009-12)
- Obtained information on data and used it to reach set targets.
- Found potential customers telephonically and converted them into customers.
- Sold beneficial products to customers and maintained constant follow-up on loyal customers.
Manageress - Thulani Car Wash
(2005-11 - 2006-03)
- Ensured customer satisfaction and kept good relations with customers.
- Led and motivated staff to perform efficiently.
- Handled problem solving for day-to-day operational issues.
