Pearl Shingange

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Debt collector - Justbridge

(2019-08 - 2022-12)

• Handling inbound and outbound calls.
• Arranging payments from debtors on multiple accounts.
• Doing follow ups regarding payments arrangements.
• Customer service.

Debt collector - Nick Jan van renseberg attorneys

(2022-06 - 2022-12)

• Debt mediation
• Arranging payments from debtors on multiple accounts
• Doing follow-ups on payments
• Handling inbound and outbound calls
• Cold calling

Sales consultant - Empower financial services

(2023-09 - 2024-02)

• Face to face sales
• Appointment setting
• Prenting of products
• Data capturing

Sales agent - Into tab technologies

(2024-03 - 2024-04)

• Presenting of the product
• Face to face sales
• Appointment setting
• Arranging payments
• Updating and follow up on new and old clients.

Call centre soft collection - Vertex solutions

(2024-05 - 2024-12)

• Arranging payments from debtors on different accounts.
• Render Customer services.
• Handling outbound calls
• Handling objections
• Authorisation of debit orders.

Remote: sales agent - Unateus - Remote

(2025-01 - 2025-12)

• Receiving inbound and outbound calls.
• Using CRM tools.
• Using Google meeting.
• Using different time zone.
• Selling products.
• Customer service.

Remote: Telesales executive - Fortiscend - Remote

(2026-01 - 2026-08)

• Calling and receiving inbound and outbound calls.
• Reply to Emails, WhatsApp and chats.
• Using hubspot CRM to keep track of leads and progress
• Capturing daily KPIs and daily report.
• Provide customer service
• Close deals and negotiate for payments.

Certificate - Comptia A+ - Icollege (2016 - 2016)

Certificate - Home based care nursing - Bona-fide health care (2014 - 2014)