Corporate Insurance Officer at South African National Parks (2024-07 – Present)
- Administer Insurance Claims
- Provide general assistance to parks and do follow up on outstanding claims
- Manage fleet and arrange repairs for all SANParks vehicles and payment of invoices thereof
- Conduct Risk surveys in Parks
- Engage with parks that were surveyed to ensure that 100% of serious risks identified have been mitigated
- Maintain a comprehensive insurance database that reflects 100% of insurable assets
- Attending to calls logged on an ongoing basis
- Add and review renewal information requested by insurers
- Ensure documentation and storage of all the project's information, including process and output
- Follow up on client enquiries, requests, and complaints on time
- Advises clients about the status of the issue and the progress of projects
- Correct problems promptly without being defensive with minimal errors or mistakes
- Engage with stakeholders and clients in the planning and implementation of the unit's work
- Maintain clear communication and update clients continuously regarding mutual expectations, monitoring of client satisfaction
- Ensuring that service level agreements are in place
- Planning, execution, and integration of projects within the division/unit
- Conduct site visits and inspections of claims, and collect information required by insurers
- Assist with insurance tender process
- Liaise with SCM daily concerning the procurement of goods and services
Principal Insurance Clerk at Knysna Municipality (2017-10 – 2024-06)
- Performing administrative and clerical duties relating to insurance claims for and against the council
- Gather documentation relating to insurance claims and contact the involved persons
- Drafting of Specifications for repairs to Buildings and Assets
- Conducting Site Inspections until the project is finalized
- Consolidate insurance claim information and provide it to the insurance controller promptly
- Consulting with internal departments regarding the outcome of claims and advising on procedures to be followed regarding the repair/replacement of the asset
- Collecting invoices relating to claim payouts and submitting them for payment
- Assist with physical asset verification and asset count
- Barcode assets
- Assist with the auction of assets
- Assist with updating the fixed assets register
- Maintaining and updating claims registers
- Report misuse of assets to the superior
- Performing recordkeeping of all insurance-related correspondence, claims, and any other documentation for future reference
- Keeping abreast of changes to policies and procedures affecting insurance
- Capturing authorized vote journals on the financial management system
- Typing of memorandums for the division
- Processing requisitions for orders, obtaining invoices for approval, and submission for payment
- Making logistical arrangements for divisional staff with regards to travel; booking meeting venues; arranging accommodation and transport, assisting with the completion of the necessary related documentation
- Order stationery, goods, and furniture
- Capturing of requisitions and putting out of advertisements
- Do site visits with the affected departments
Finance Administration Clerk at South African National Parks (2016-02 – 2017-10)
- Monitoring and Capturing of Payment Requests
- Sourcing quotations from different suppliers
- In charge of the stock room, ensuring that there is adequate stock and control of stock thereof
- Receiving goods and capturing invoices
- Issuing of stock to beneficiaries and maintaining the stock room and stock levels, and keeping track
- Answering the switchboard daily and making appointments
- Interacting with members of the public daily
- Capturing a database of unemployed persons and calling them for interviews
- Capturing of management timesheets and attendance registers
- Maintaining person days reports monthly
- Capturing of leave book
- Maintaining of database constantly and updating CVs
- Interacting with suppliers of the finance section
- Capturing and generation of orders
- Checking of S&T Claims on the BPM system
- Checking all received documents adhere to legislation, internal and external policies, processes, and regulations, and send back if incorrectly completed
- Capture all received documents into the financial system promptly
- Print batches and attach all relevant documents, and distribute information when required
- Checking of Creditors' Statements
- Accurate maintenance of files and records
- Filing of processed documentation
- Staff debtors and concessions
- Invoicing of concessions (Shop and Restaurant)
- Compiling of Invoice Register and submission thereof
- Payment of standing orders
Senior Administration Clerk at Department of Justice (2009-03 – 2014-11)
- Operating the switchboard and routing incoming and outgoing calls
- Consult with the public daily and with HR
- Managing day-to-day maintenance queries
- Assisting with administration duties on an ad-hoc basis and other general office duties as assigned
- Capturing maintenance monies and processing of payments received
- Do follow up on monies not paid in
- Receive daily reports from the national office
- Cashing up daily and consulting with the sheriff of the court daily
- Consult with the national office, inter alia, on successful and rejected transactions
- Capturing maintenance monies on the ABSA system and doing pay-outs
- Drawing monthly statistics of maintenance monies older than 3months and unclassified monies
- Capturing bank forms of maintenance beneficiaries and updating banking details
- Singing monthly books and submitting them for checking
- Capturing travel and accommodation bookings VA26
- Interacting daily with travel agencies to travel with flair for bookings for stakeholders, colleagues, and witnesses to come to court
- Keeping a history of bookings daily
- Capturing of the JYP justice system for ordering of stock
- Capture requisitions
- Issue purchase orders
- Ordering of stock
- Interacting with different suppliers and sourcing quotations
- Checking the validation of documents and correctness before procuring goods and services
- Receiving stock and doing goods received and payment advice
- Capture invoices
- Keep a record of stock and manage the stock room
- Issue stock to officials, keep records, and maintain the stock room
Publicity Officer and Fieldworker at Statistics South Africa (2006-01 – 2008-12)
Administration Intern at Knysna Municipality
Period of Employment: 6 Months
- Providing support to the Town Planning Manager
- Doing secretarial duties for the manager
- Making appointments and booking meetings
- Capturing new applications and uploading them to Collaborator
- Assist at reception
- Opening new applications, providing support to the manager, and the Senior Town Planner
- Answering the telephone and making appointments
- Arranging the manager's diary and managing it on GroupWise
- Arranging meetings with departmental officials and other stakeholders
- Taking minutes
- Coordinating calls for clients/speakers in the business unit under my leadership, troubleshooting problems accurately
- Maintaining client query and resolution records
- Preparing service delivery performance reports
