Penelope Dlamini

I seek challenging opportunities where I can fully use my skills for the success of the organisation and then environment which encourages need to succeed and grow proficiently.

Cashier at Naidoo's (2014-12 – 2015-05)

Cashier role at Naidoo's retail store

• Taking orders
• Cashing

Sales assistant at Game stores (2015-12 – 2018-08)

Sales assistant with multiple promotions to higher positions

• Cashier
• Promoted to jewellery assistant
• Promoted to stock controller
• Promoted to Cellular assistant
• High risk counts
• Stock taking
• New lines and upgrades
• Assisted with major appliances and small business equipment

Cellular consultant at Mr Price Cellular (2018-08 – 2021-11)

Cellular consultant with comprehensive duties including stock management, sales, and administrative tasks

• Receiving stock
• Merchandising
• Sales
• Booking OBF and repairs
• Follow-ups
• Stock taking
• Administrative duties
• Accounts (store cards, device insurance and Vodacom on biller)

Service centre administrator at Incredible connection (2021-11 – 2024-11)

Service centre administrator with credit consultant responsibilities and access to multiple telecom platforms

• Cashing and cash ups
• Store spreadsheet
• Filing and batching
• Scorecard preparation
• Credit consultant
• Vodacom Contracts MII end C 3-D access
• Telkom contracts Dealer web and CRM access
• MTN access
• Ilula access
• Install financial services
• Newline
• Upgrade
• Prepaid sales
• Insurance

Field Makita/brand ambassador at TCC (Vodacom) (2022-11 – 2023-03)

Field brand ambassador responsible for driving brand awareness through on-site face-to-face interaction with consumers

• Responsible for driving brand awareness through on site, face-to-face interaction with consumers
• Field marketers are liaisons between buyers and sellers, providing valuable information about products and services to consumers

Field Marketing Campaign Specialist at Multiple Retailers (2023-03 – 2023-06)

Field marketing campaign specialist executing on-site promotions and brand awareness activities across multiple retail locations

• Carrying out marketing campaigns in the field with a focus on customer insurrection
• Running campaigns such as in store or street team promotions
• Product sampling
• Special events
• Leafleting and building product displays
• Increasing sales of products or services
• Building awareness about the brand
• Growing companies market share
• Stores: Pep, Pep Home, Pep Cell, Jet stores, Game stores, Ackermans, Ackermans connect, Mr Price, TFG stores, Power Fashion

Sales agent at Vodacom cellular citi (2023-03 – 2023-06)

Sales agent for Vodacom cellular services

• Cashing
• Prepaid sales
• Insurance
• New lines
• Upgrades
• Accessories
• Fibre

Sales agent at Coactivate (2023-07 – 2024-05)

Sales agent with excellent sales and quality assurance records

• Customer service
• Migration sales
• Upgrade sales
• Excellent sales record
• Excellent QA record

Sales agent at Vodacom chatz (2024-09 – Present)

Current role as sales agent for Vodacom chatz with comprehensive product offering

• New lines
• Upgrades
• Cash sales
• Device Insurance
• Vodapay max
• Business contracts
• Funeral cover
• TNPS
• Fibre
• Home internet

Matric - Diploma – Nilgiri Secondary School (2013)