Pertunia Manyeke

A hard-working and passionate professional, I am a highly organized and reliable individual who thrives in a dynamic environment. I excel in high-pressure situations, take initiative, and manage difficult scenarios efficiently. With strong communication and leadership abilities, I am dedicated to making meaningful contributions to any team or organization I work with.

My ability to analyze situations, resolve conflicts, and meet clients' needs makes me an ideal candidate for customer-focused roles.

Service Consultant at Capitec Bank (2014-05 – 2024-09)

• Loan review and assessment
• Issuing of credit
• Assisting management with administrative tasks and client inquiries
• Staff planning and coordination
• Customer relations and service excellence
• Ensuring compliance with company policies

Administrator at Expanded Public Work Programme (EPWP) (2012-01 – 2014-03)

• Managed filing and documentation processes
• Compiled monthly reports for management
• Answered calls and directed inquiries
• Managed the manager's calendar and appointments
• Coordinated administrative support for various projects
• Ensured efficient office operations

Cashier at Pick n Pay Family Supermarket (2010-06 – 2010-08)

• Collected payments from customers
• Processed returns and refunds
• Managed cash ups and register reconciliation
• Assisted customers with inquiries and product information
• Ensured proper item scanning and pricing accuracy
• Maintained a clean and organized checkout area

Bachelor of Business Administration in Business Administration – Heriot-Watt University, CTI (2011)

NQF Level 5 Certificate in Banking in Banking – Cornerstone (2021)

Grade 12 in General Education – Hoërskool Frikkie Meyer (2008)