Petunia Maodi

Analytically driven graduate possessing a comprehensive academic foundation spanning general business management and specialized hospitality principles. Core competencies include financial analysis, market research, operations audit, and successful implementation of service standards. Eager to leverage a blend of administrative acumen and client-facing excellence to contribute effectively to a dynamic team.

A quick learner with a committed work ethic and a focus on achieving organizational objectives.

Retail - Legit Clothing - Cnr Church Street & Andries Str, Pretoria, 0002

(2025-11 - 2025-12)

• Welcoming customers, direct them to items, and offer product information or recommendations.
• Process Transactions such as Handling sales, returns, and exchanges using cash registers and POS systems accurately.
• Upsell & Promote by Informing customers about sales, promotions, loyalty programs, and cross-sell related products.
• Resolve Issues by addressing customer complaints and concerns professionally.
• Receive new stock, replenish shelves, rotate products, and perform inventory counts.
• Set up and maintain attractive product displays and ensure a visually appealing sales floor.
• Keep the store tidy, organized, and sanitized.
• Monitor the sales floor for suspicious activity and follow security procedures.
• Work with colleagues to meet store goals and handle peak times.
• Attended training sessions on new products, policies, or sales techniques

Associate Intern - Ditholo Consulting Engineers - Office 209, GVM House Karenpark 0182, GA

(2024-02 - 2025-10)

Manged all project documentation, including blueprints, Requests for Information, maintaining accurate and auditable digital file system. Coordinated communication among internal teams; scheduled and led weekly progress meetings, drafting detailed minutes and tracking follow-up actions to resolution. Streamlined financial processes by preparing bid packages, processing and tracking vendor invoices, and assisting in the assembly of comprehensive project proposals.

Contributed to successful delivery of variety of projects by ensuring all regulatory documents were filed promptly and accurately.

Waitress|Cashier|Bartending Support - Rock Lounge - 120 Longmore Road, Orchards, GA

(2021-11 - 2022-11)

Managed high-volume service, executed professional mixology, and maintained inventory control in a dynamic fast-paced day life to night life setting.

• Inventory& Stock Management- Conducted precise weekly stock takes and inventory counts for liquor, beer, wine, cider and perishables, identifying profits and reduction in product loss.
• Mixology &Service- Prepared and served wide range including classic cocktails, speciality mocktails, and customized customer orders, consistently maintaining a high standard of quality and speed.
• Financial & Cash Control-Processed all point-of-sale transactions, accurately balancing a high- volume register drawer, nightly with consistent accuracy.
• Coordinated communication between the bar a kitchen teams, optimizing service flow to efficiently of 20+ customer orders per hour during peak times.
• Resolved immediate guest concerns and conflicts with discretion and professionalism, ensuing a positive experience and promoting repeat business.

Higher Certificate in Commece - Business Management - Eduvos University

Certificate N4-N6 - Hospitality Management - Richfield Collage| PC Training & Business College (2020-02 - 2025-05)

National Senior Certificate - Hoerskool Akasia (2019-11)