Phakama Gongo

Hardworking and reliable general worker with experience in retail, food service, and customer service. Skilled as a Cashier, Merchandiser, Petrol Attendant, and Cleaner. Known for strong work ethic, attention to detail, and excellent customer service. Completed multiple vocational courses and eager to contribute to a team in a fast-paced environment.

Cleaner - Romans Pizza

(2025-01)

• Maintained high standards of cleanliness and hygiene in dining and kitchen areas
• Supported daily operations to ensure a welcoming environment for customers
• Worked efficiently in a fast-paced restaurant setting

Merchandiser - KFC

(2023-01 - 2023-12)

• Restocked shelves and ensured product displays met company standards
• Monitored stock levels and reported shortages to management
• Provided excellent customer service on the shop floor

Cashier - Darling Deluxe Bakery

(2020-01 - 2020-12)

• Handled customer payments, cash, and card transactions accurately
• Assisted customers with queries and ensured a positive shopping experience
• Maintained tidy checkout area and balanced the till at end of shift

Grade 11 - Chief Henry Bokleni Senior Secondary School (2011-12)