Philisiwe Bhengu

I am a motivated, reliable and hardworking individual with practical experience in retail, customer service and the food service industry. Through my previous roles, I have developed strong communication, customer service, sales-support, teamwork and problem-solving skills. I am confident in interacting with customers, understanding their needs, assisting them with products and providing friendly and professional service.

I am comfortable working in fast-paced environments, meeting daily targets, handling cash, maintaining product displays and ensuring customers receive a positive experience. I am a quick learner, adaptable and eager to develop my career in sales and customer service. I am currently studying towards a Higher Certificate in Law through the University of South Africa (UNISA), demonstrating my commitment to continuous learning and personal development.

I am seeking an opportunity where I can use my existing skills, gain further experience and grow within a professional organisation.

Deli Assistant & Till Packer - Checkers Olivedale

I left my position to become the primary caregiver for my grandmother during her illness.

• Assisted customers in a friendly, professional and helpful manner.
• Interacted with customers to understand their needs and provide appropriate assistance.
• Assisted customers with product selection and enquiries.
• Promoted products by providing customers with information about available products.
• Packed customers' groceries efficiently and accurately.
• Handled customer transactions and cash responsibly.
• Replenished stock and maintained attractive and well-presented shelves.
• Ensured products were properly displayed and readily available to customers.
• Maintained cleanliness and hygiene in the deli and work areas.
• Worked effectively as part of a team to achieve daily operational and customer service targets.
• Handled customer concerns professionally and referred more complex matters to supervisors when necessary.
• Followed company policies, health and safety procedures and hygiene standards.

Hot Kitchen Assistant - Pedros Chicken - Cosmo Mall

• Served customers professionally and efficiently in a busy environment.
• Assisted customers with orders and responded to customer enquiries.
• Provided friendly and professional customer service.
• Assisted with food preparation and ensured products met company standards.
• Prepared customer orders accurately and efficiently.
• Maintained cleanliness and organisation of the work area.
• Worked effectively with colleagues to meet daily operational targets.
• Worked under pressure while maintaining service quality.
• Followed food safety, hygiene and company procedures.
• Assisted with stock handling and maintaining an organised work environment.

Higher Certificate - Law - University of South Africa (UNISA)

National Senior Certificate - Hlahlindlela High School (2010)