Phillip Dlamini

Assist Customers with quotations and follow up to convert into sales Provide expert product advises and technical support to customers Build and maintain strong customer relationships through excellent service

Power tools Sales Consultant Specialist - Mass build t/a Budlers Warehouse

(2014-01 - 2024-12)

• Assist Customers with quotations and follow up to convert into sales
• Provide expert product advises and technical support to customers
• Build and maintain strong customer relationships through excellent service
• Handle customer queries, complains and product returns professionally
• Work with sale team to promote specials and promotions to increase sales
• Apply in depth product knowledge to explain features, benefits, and safe operation procedure, helping customer to make informed purchasing decision
• Consistently achieved and exceeded individual sales target through consultative selling and effective product recommendation

Shopfitter & Merchandiser - MACNEIL Plastic PTY ltd

(2010-01 - 2013-12)

• To install and assembled retail fixtures, shelving, display units, counters and shopfitting according to the store layout and planogram
• Read and interpreted floor plans and installation to ensure accurate store fit-out
• Merchandised product to maximise visibility, improve customer experience and improve sales
• Ensure compliance with health and safety procedures while delivering high quality workmanship
• Work effectively with store managers, suppliers and installation team to complete projects on scheduled

Wood Machinist - GYRO Designs

(2003-01 - 2007-12)

• Set up and operate wood working machinery including panel saw, thicknesser, spindle moulder, overhead routers and all pneumatic hand tools
• Read and interpret technical drawings and cutting list
• Measure, cut, shape and machine timber and boards to precise specification
• Perform routine machine maintenance and safety inspection
• Ensure high quality finishes by checking dimensions and product quality

Information Technology NQF L4 - Dam Technical College (2010-01 - 2010-12)

National Certificate in Furniture Production NQF L2 - Skills to Furnish International (2005-01 - 2005-12)

Matric - Hlabangamehlo Senior Secondary School (1995-01 - 1995-12)