Phindile Nanhapo

Dynamic professional with a history of exceeding performance targets and implementing effective strategies. Skilled in applying expertise to support company growth and success. Focused on delivering impactful results through hard work and dedication.

Business assistant - Postnet

(2026-03)

• I am assisting with customer printouts; normal, on canvas and wide format.
• Sending parcels nationally and internationally and tracking them every day.
• Managing stock counting two times a week for stationery and colddrinks.

Promoter - XP-SQUARED

(2024-10 - 2026-02)

• Exhibited different brands in several retail environments, engaging customers fully and supporting overall campaign achievement
• Managed promotional booth setup, creating attractive displays to draw in potential customers.
• Identified interested and qualified customers to provide potential customers with additional information regarding product.
• Developed strong relationships with potential customers for improved brand awareness and loyalty.

Intern - Lapeng Village Guesthouse

(2025-02 - 2025-07)

I was doing my Work Integrated Learning at this establishment for my qualification.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.

Supervisor Promoter - Retail Insight

(2023-11 - 2024-11)

• Oversaw daily campaigns promoting Openserve Fibre through house-to-house outreach and ensured timely submission of customer and promoter paperwork.
• Enhanced team efficiency by applying strong leadership and problem-solving skills to organize workflows.
• Boosted customer satisfaction by responding promptly to inquiries and effectively addressing concerns.
• Increased team productivity by implementing efficient workflows and establishing clear performance expectations for staff members.

Waiter/Waitress - Mawiza's Place

(2022-05 - 2022-08)

• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Diploma - Tourism Management - Nelson Mandela University (2026)

National Senior Certificate - Petit High School (2020)