Petrol Attendance/Cashier - Africa Energy Oils (Engen Garage)
(2019-09 - 2021-02)
- Handling customer questions and concerns
- Dispensing gas
- Selling additional store items
- Processing payments
- Maintaining inventory
- Operating cash registers
- Accurate Transaction Processing
- Price and Promotion Awareness
- Safety and Cleanliness
Till Cashier - Shoprite Group (Usave)
(2021-02 - 2022-12)
- Maintain a clean, neat, organized and safe work environment.
- Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
- Keep the floor clear of debris and spills.
- Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Front-End operation.
- Perform all duties in accordance with Company rules, policies, safety requirements, and security standards, and all Local, State and Federal health and civil code regulations.
- Dress and groom according to Company policy, including uniform, name badge and hat or hair restraint requirements.
- Perform duties in accordance with QA hand washing standards and use disposable gloves when handling unpackaged foods.
- Greet all Customers and provide them with prompt, courteous service and assistance.
- Understand operation of cash register and follow all cash handling procedures.
- Accurately identify and scan product under correct department (when necessary).
- Check prices, and be knowledgeable about location of items in store.
- Accurately and quickly collect proper payment and provide proper change.
- Process all forms of payments (i.e., cash, credit, checks, EBT, WIC, Rain checks, coupons, vouchers, gift cards, etc) by Company guidelines.
Promoter/Sales Generator - Oxford Fresh Market
(2023-01 - 2023-03)
- Customer Engagement: Approach potential customers in a friendly and professional manner, initiate conversations, and establish rapport to understand their needs and preferences.
- Product Knowledge: Gain a deep understanding of the products or services you are promoting, including features, benefits, and pricing.
- Sales Pitch: Develop persuasive sales pitches and tailor them to individual customer needs to encourage purchasing
- Customer Service: Provide excellent customer service before, during, and after the sale, ensuring customer satisfaction and addressing any post-purchase inquiries or issues.
- Sales Targets: Meet or exceed sales targets and goals set by the company.
- Your ability to build rapport, communicate effectively, and meet sales targets will be essential to your success in this role
- Creating positive brand experiences, and increasing product visibility.
- Sales drive: upselling Mobicel products by understanding customer needs and matching them with appropriate products.
- Promotional activities: during promotional campaigns give out gifts to customers who purchase Mobicel device.
- Merchandising: assist in arranging and maintaining product displays, ensuring that products are showcased attractively and in a way that maximizes visibility and accessibility
- Inventory Management: Keep track of inventory and report inventory levels to management
- Customer feedback: reporting on the ground customer feedback to supervisors who then escalate to call centre department.