Phumelele Nkandi

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

Customer service and collections - CCI SA

(2019-01 - 2021-12)

• Answering of incoming calls from broadband customers, taking payments and setting up payment arrangements

Lead generation agent - Outworx

(2021-01 - 2022-07)

• Generating leads via Surveys for the Sales Dept

Customer service agent - Nutun cx

(2022-07 - 2024-09)

• Answering of incoming calls from Southern Electric customers, booking engineers for Smart meter installations

Customer service agent - 13Ten

(2025-06 - 2025-11)

• Answering incoming calls from weight loss patients booking doctors appointments

High school diploma - Estcourt high school (2010)

N4 - Public relations - Thekwini college (2011)

Nursing care - Shadows of hope (2014)

Health and safety - Oxbridge academy (2023)