Phumeza Dandile

Results-driven Retail and Financial Services professional with proven experience in sales leadership and store management within fast-paced environments. Skilled in driving revenue growth, leading high-performing teams, and delivering exceptional customer service. A highly adaptable and target-driven individual with a strong passion for leadership, customer experience, and business growth across retail, FMCG, and lifestyle sectors.

Demonstrates a consistent track record of meeting targets, improving operational efficiency, and ensuring compliance with industry standards.

Sales Representative (Team Leader) - Old Mutual

(2021-01)

• Lead daily team operations to ensure sales targets and service objectives are achieved
• Coach, mentor, and develop team members to enhance performance and productivity
• Drive business growth through client acquisition and retention strategies
• Build and maintain strong, long-term client relationships
• Ensure compliance with financial regulations and company policies
• Monitor team performance and implement continuous improvement plans

Store Manager - Pep Cell Store (Pepkor)

• Managed overall store operations, including sales, staff supervision, and customer service
• Increased sales through effective merchandising and promotional initiatives
• Trained and developed staff to improve performance and service delivery
• Oversaw stock control, minimized shrinkage, and ensured inventory accuracy
• Maintained high store standards and ensured smooth day-to-day operations

RE5 Certificate - Moonstone Education (2022-01)

N4 Business Management - Business Management - King Sabata Dalindyebo FET College (2013-01)

National Senior Certificate - Le-Grange S.S.S (2012-01)

Higher Certificate