Phumlani Mazibuko

I am a motivated, reliable, and results-oriented individual with a strong work ethic and a commitment to excellence. I possess excellent communication, organisational, and teamwork skills, which allow me to adapt effectively to various work environments and contribute meaningfully to team objectives. I take initiative, work well under pressure, and strive to deliver high quality results in every task.

I am eager to contribute positively to any organisation while continuously developing my skills and knowledge to achieve both personal and professional growth.

Waiter - Premier Hotel OR Tambo

(2023-06 - 2024-04)

• Delivered excellent customer service in a fast-paced environment, ensuring customer satisfaction at all times.
• Assisted customers with queries and problem-solving, providing accurate information and solutions efficiently.
• Handled cash, bookings, and sales, maintaining accuracy and accountability in all transactions.
• Developed strong teamwork and communication skills by collaborating effectively with colleagues.
• Managed multiple tasks simultaneously while maintaining attention to detail and meeting deadlines.
• Resolved customer complaints professionally, turning challenges into positive experiences.
• Maintained a clean and organised work environment to ensure smooth daily operations.
• Demonstrated adaptability by quickly learning new processes and systems.
• Supported training of new staff members, sharing knowledge and best practices.

CCM License – SEPT - Cabin Crew Licensing Training - EPT Aviation Training (2022-11 - 2023-02)

CATHSSETTA – General Travel certificate - Travel Industry - Global Training College (2022-02 - 2022-11)

Grade 12 - Tsakane secondary school (2016-01 - 2021-12)