IT Operations & Service Management
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A multi-skilled IT Professional with good all-round Leadership and technical expertise. Very capable with a proven track record to ensure Great IT Service Delivery and ensuring smooth running of ICT systems and to provide IT services that will improve the efficiency and performance. Extensive practical knowledge of complex systems builds in hardware and software, network support, technical support and Project Management
IT Engineer/IT Team Leading & Supervisor for ServiceDesk. IT Delivery Management and Operations
Service Desk Manager Cert . ITIL