General Manager Facilities
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With over a decade's experience, I am a proven leader in facilities management, turning complex challenges into strategic opportunities that drive sustainable growth and operational excellence.
Throughout my career, I have not only driven cost savings and efficiency improvements but also identified and developed new revenue streams that align with broader organizational goals.
Recently, I was tasked with spearheading business development initiatives, identifying opportunities for additional revenue, and crafting comprehensive business plans to support these ventures. This responsibility reflects my deep understanding of both operational efficiency and strategic growth. My experience in creating scalable, sustainable business models enables me to drive long-term value beyond traditional facilities management.
In addition to revenue growth, I continue to focus on strategic facilities management aligning operations with sustainability goals, enhancing resource efficiency, and leveraging technology to optimize performance. Whether managing high-pressure crises or leading long-term planning initiatives, I remain committed to creating value-driven solutions that support both operational excellence and organizational growth.
Crisis Management & Resolution
Business Development & Revenue Generation
Sustainability & Resource Efficiency
Operational Efficiency & SOPs
Technology-Driven Performance Optimization
Team Leadership & Stakeholder Engagement
I am eager to collaborate with forward-thinking organizations in the following sectors such as corporate facilities, real estate, construction, technology sectors looking to optimize their facilities management and business growth strategies. Let's connect and explore how my experience in [insert specific industries] can help your organization thrive.
General Manager Facilities (October 2023 to Present)
Position Change Due to Promotion
I provide strategic input and direction for the division I established upon joining the company. I act as the liaison between the construction company and the Board of Directors, ensuring they receive meaningful updates on key development projects. Reporting to the CEO, I oversee 41 indirect and 12 direct reports.
Skills: Planned Preventative Maintenance · Sustainability · Financial Management · Strategic Planning & Vision · Facilities Management · Board Presentations · Management · Financial Accumen · Property Management · Public Speaking · Business Strategy · Team Leadership · Analytical Skills · Facility Management (FM) · Spreadsheets · MRI Software · Leadership · Operations Management
Capemay Properties Ltd, Accra, Ghana (March 2022 to October 2023)
As the Head of Facilities, I established a new division within the company structure with full autonomy over its design and functions, overseeing The Signature, Amenfi Plaza, Nicolas Plaza, Park Ridge Estate, and Selton Skye. Operating within the dynamic landscape of Accra, Ghana, this division set high standards in facilities management (FM), serving as a benchmark for excellence in the region. I reported directly to the CEO and managed 54 indirect and 8 direct reports.
Through these initiatives, I have laid the foundation for a successful facilities management division that prioritizes safety, efficiency, and excellence.As the Head of Facilities, I established a new division within the company structure with full autonomy over its design and functions, overseeing The Signature, Amenfi Plaza, Nicolas Plaza, Park Ridge Estate, and Selton Skye. Operating within the dynamic landscape of Accra, Ghana, this division set high standards in facilities management (FM), serving as a benchmark for excellence in the region. I reported directly to the CEO and managed 54 indirect and 8 direct reports. 1.
Division Establishment: Successfully established and managed the facilities division for five luxury residential and commercial properties, enhancing service delivery and operational efficiency. 2.
Security and Vendor Management: Implemented security access management and negotiated cost-effective vendor agreements, optimizing service quality while maintaining budgetary discipline. 3.
Innovative Systems: Introduced prepaid water management systems and planned preventative maintenance programs, leading to enhanced resource management and cost savings. 4.
Budgeting and Training: Compiled zero-based budgets and Participation Quotas (PQs) for all buildings, ensuring financial transparency and accountability. Facilitated group training for fire evacuation, first aid, and security for all earmarked staff. 5.
Regulatory Compliance and Strategy Development: Ensured compliance with the EPA (Environmental Protection Agency), Ghana National Fire Service, and Local Assembly by obtaining valid certification for The Signature. Developed a comprehensive framework for operational excellence and a preventative maintenance strategy across the group, gaining board approval for its rollout. Through these initiatives, I have laid the foundation for a successful facilities management division that prioritizes safety, efficiency, and excellence.
Skills: Problem Solving · Occupational Health · Planned Preventative Maintenance · Customer Relationship Management (CRM) · Sustainability · Financial Management · Board Presentations · Management · Site Inspections · Facilities Operations · Financial Acumen · Strategic Planning & Vision · Contract Management · Public Speaking · Risk Assessment · Strategic Planning · NEBOSH · Financial Analysis · Business Strategy · Team Leadership · Communication · Vendor Management · Analytical Skills · Facility Management (FM) · Budgeting · Spreadsheets · MRI Software · Leadership · Operations Management · Presentation Skills · Construction
Ambassador to the African Facilities Management Association for South Africa (valid till October 2026)
Procore Construction Management Professional Certificate (Mar 2024)
Accredited Facilities Professional (AFP SAFMA) Strategic facilities management level accreditation equal to Bachelors degree in FM (NQF&) (2024 valid till 2029)
Certified Facilities Professional (CFProf) SAFMA (South African Facilities Management Association) With ten years or more experience. (2021 valid till 2026)
International General Certificate in occupational safety and health NEBOSH(2021)
Cert Fire Fighting & Evacuation & Basic Fire-fighting, FPASA (Fire Protection Association of South Africa) (2019)
Certificate Estate Agency (CEA) EAAB (Estate Agency Affairs Board) (2005)
Diploma in Computer programming Dip Comp Prog, CTI (Computer Training Institute) (2002)
National Senior Certificate / Matric, Florida Park High school (1988)