Pretesh Indrason

An individual who loves IT and working with both hardware and software. I am eager to learn about technology and enjoy staying up to date with the latest trends and developments in the industry. I have a natural curiosity about how things work and enjoy troubleshooting and problem solving.

2 Years IT Support Technician Experience

• Providing technical support to staff and troubleshooting hardware, software and network related issues via phone, in person or remote.
• Installation, maintenance, and upgrades of computers, laptops, printers and peripherals
• Monitor, support and train users on internal systems.
• Act as a first point of contact for IT related issues.

3 Years Development Experience

-- Development of windows and web based applications using .NET Framework

• •Implement, Create, Update databases (SQL Server).
• Troubleshooting, debugging, maintaining and improving existing software
• Generate reports using SQL Server Reporting Services (SSRS)

• Diploma Information Technology
• Comptia A+ Certification
• Microsoft Azure Fundamentals Certification