Operations Manager
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Experienced Operations and Sales Professional with strong background in warehouse management, logistics, and customer service. Proven leadership in managing daily operations, stock control, and team supervision. Skilled in optimizing workflows, maintaining inventory accuracy, and delivering high service standards in fast-paced environments.
Operations Manager - Changlong Pty Ltd T/A Tyrewarehouse
(2025-03)
I managed the full daily operations of a high-volume tyre fitment centre, overseeing tyre fitting, balancing, wheel alignment, and repair services to ensure consistent quality and efficiency. My role included supervising tyre fitters, workshop staff, and front-desk personnel, while maintaining high customer service standards and handling escalations when required. I implemented and maintained strong stock control systems for tyres and workshop consumables, conducting regular stock counts and reconciliations to minimise losses.
I was responsible for ordering, receiving, processing GRVs, coordinating with suppliers, and ensuring correct tyre storage to prevent damage and shrinkage. In addition, I managed cash-ups, invoicing, and daily operational reporting, enforced workplace safety standards, ensured equipment maintenance, and improved workshop productivity through effective job scheduling. I also trained staff on operational procedures, customer service, and proper stock handling to support overall performance and compliance.
Sales Agent & Logistics/Warehouse Manager - Johannesburg Fresh Produce Market
(2018 - 2024)
I provided strategic oversight of inventory management, warehouse operations, and logistics coordination to ensure accurate stock control and efficient distribution. I drove supply chain optimisation initiatives that improved operational efficiency, reduced costs, and supported business growth. By building and managing key client relationships, I contributed to sustained sales performance and customer retention.
I led warehouse teams with a strong focus on performance, accountability, and continuous improvement, while leveraging operational data and reporting to enhance productivity, streamline processes, and deliver measurable cost savings.
Johannesburg Secondary School (2012 - 2017)
