Prince Shayi

Mpho Shayi is a highly skilled IT Administrator and Cybersecurity Specialist based in Pretoria, recognized for my extensive expertise in digital forensics, cloud solutions, and system optimization. I have proven experience as a facilitator, having successfully designed and implemented training programs that enhance the skills of learners in Information Technology (IT) and cybersecurity. I possess numerous certifications, including those from Microsoft, CompTIA, Fortinet, and EC-Council.

Throughout my career, I have led significant projects, including cloud migrations and digital forensic investigations. My passion for technology and commitment to knowledge sharing uniquely position me to blend practical technical skills with a strong aptitude for teaching and mentoring.

Senior Solutions Architect (Consultant) - RandConnect - Johannesburg

(2026-04)

As a Senior Solutions Architect at RandConnect, I specialize in designing scalable, secure, and cost-efficient enterprise solutions. My expertise encompasses technology selection, architectural blueprint development, and cross-functional leadership. I am committed to minimizing technical debt and enhancing development efficiency through exceptional systems design and strategic alignment with business objectives.

Microsoft Certified Trainer - Destiny Business Science (Freelance) - Johannesburg

(2026-03)

As a Microsoft Certified Trainer, I am responsible for delivering training sessions on various Microsoft products and technologies. I design and develop training materials, and facilitate hands-on exercises to enhance learning experiences. My role includes assessing participants' understanding, providing feedback, and supporting delegates in achieving their certification goals.

Additionally, I stay updated with the latest Microsoft technologies to ensure the training content is relevant and effective.

IT Administrator - Jacobskraal - Johannesburg

(2025-08 - 2025-11)

As the IT Administrator at Jacobskraal, I was responsible for overseeing and managing the company's technology infrastructure, which is critical for ensuring efficient and secure operations across all departments. My role encompassed a broad range of responsibilities:

• System and Network Management: I maintain and oversee the company's servers, databases, and network systems to ensure optimal performance and reliability. This includes configuring network devices, monitoring network traffic, and troubleshooting connectivity issues to minimize downtime and enhance productivity.
• User Support: I provide comprehensive support to all employees, addressing IT-related inquiries and resolving technical issues in a timely manner. This includes conducting training sessions for staff on new software applications and systems, thereby enhancing their technical proficiency and reducing dependency on IT support.
• Security and Data Protection: I implement robust security measures to protect sensitive company data from unauthorized access and cyber threats. This involves regularly updating antivirus software, configuring firewalls, conducting security audits, and ensuring compliance with data protection regulations.
• Proactive Maintenance: I conduct regular maintenance checks on hardware and software systems to identify potential issues before they escalate. This includes applying software updates and patches, managing hardware upgrades, and ensuring that all systems run smoothly and efficiently.

Facilitator & IT Support - Motse Innovation Centre - Pretoria

(2025-04 - 2025-06)

As a dedicated trainer at the esteemed Motse Innovation Centre, I played a crucial role in equipping learners with the essential skills and knowledge required to excel in the ever-evolving fields of Information Technology and related disciplines. My responsibilities extend beyond just instruction; I was deeply involved in the comprehensive design and delivery of training programs tailored to meet the diverse needs of our learners. This encompasses the utilization of a wide array of innovative methodologies and educational materials that ensure optimal learning outcomes and foster an engaging learning environment.

In addition to my training duties, I also partake in initiatives aimed at nurturing and maintaining a vibrant culture of innovation within the organization. This involves not only mentoring learners but also collaborating with fellow professionals to implement new ideas and practices that encourage creativity and adaptability in our approaches. By doing so, I contribute to an atmosphere where both learners and staff are inspired to think critically and push boundaries in their respective fields.

IT Consultant - Jacobskraal - Johannesburg

(2024-11 - 2025-03)

As a former employee at Jacobskraal, I was responsible for assessing client IT infrastructures and delivering customized solutions that align with their organizational goals. I have successfully led numerous projects involving system upgrades and integrations, which have resulted in significant improvements in efficiency and reductions in costs. In addition to my expertise in cybersecurity, I played a pivotal role in a major Cloud Migration initiative for a mid-sized enterprise.

This project entailed meticulous planning and execution of the migration strategy, which I managed from start to finish. I provided extensive support throughout the process and facilitated training sessions for staff, ensuring they were equipped with the necessary skills to effectively manage the new cloud infrastructure. As a result, the company achieved an impressive 30% reduction in operational expenditures (OpEx) and capital expenditures (CapEx), greatly enhancing its financial performance.

Junior Security Engineer - Sourceworx - Johannesburg

(2023-05 - 2024-11)

At Sourceworx, I led comprehensive cybersecurity initiatives crucial for protecting our digital infrastructure. My role encompassed the design and implementation of robust security solutions, advanced threat detection operations, and meticulous management of compliance with industry standards and regulations. I played a key role in enhancing identity and access control mechanisms, ensuring that only authorized personnel had access to sensitive data and systems.

This involved the seamless integration of security protocols into the DevSecOps framework, fostering a culture that prioritizes security throughout all stages of development and operational processes. In the area of user support, I regularly addressed inquiries from our Field Service Technicians (FSTs) concerning various endpoint issues. For example, I provided solutions to scenarios where the BitLocker encryption policy impeded access to critical data due to the Conditional Access Policy (CAP).

My capacity to deliver prompt and effective resolutions substantially improved operational efficiency and user satisfaction, enabling our teams to maintain productivity without disruptions or compromising Service Level Agreements (SL

Facilitator (Freelancer) - Motse Innovation Centre - Pretoria

(2021-11 - 2023-05)

• Delivery of Microsoft Official Courses (MOCs): Conducted in-depth training sessions centered on the latest advancements in Microsoft technologies, ensuring participants acquired substantial knowledge and practical experience. Tailored course materials to accommodate various learning styles, thereby enhancing participant engagement and knowledge retention.
• Student Mentorship and Guidance: Provided dedicated one-on-one mentorship to students, supporting their academic and professional development. Delivered personalized feedback and career advice, equipping them for future employment opportunities and industry challenges.
• Contributions to the Microsoft Community: Actively engaged with educators and professionals within the Microsoft community by sharing resources, best practices, and innovative ideas. Participated in forums, discussions, and conferences to stay informed on industry trends and contribute meaningful insights.
• Focus on Graduates and Student Empowerment: Specifically concentrated on recent graduates in programming and IT-related fields, equipping them with vital skills and knowledge necessary for career success. Developed customized programs addressing the skills gap between academic learning and practical applications.
• Workplace Preparedness Training: Implemented practical training sessions and simulated real-world scenarios to familiarize students with workplace dynamics. Ensured participants developed teamwork, communication, and problem-solving skills, making them competitive candidates in the job market.
• Technical Skills Introduction: Familiarized students with a range of essential tools and technologies, including firewalls, VPNs, VPN gateways, VoIP, Microsoft Sentinel, Microsoft Defender XDR, VPN express routes, various types of firewalls, TCP, endpoint management, feature updates, quality updates, Identity Access Management (IAM), Privileged Access Management (PAM), Privileged Identity Management (PIM), and the implementation of policies and standard operating procedures (SOPs) etc

Junior Solutions Architecture - Meso Group - Pretoria

(2021-04 - 2021-11)

As a Junior Solutions Architect, I played a pivotal role in supporting the design and implementation of technical solutions aligned with client requirements. My responsibilities included collaborating with senior architects to formulate system architectures, engaging in the analysis of business processes, and applying industry best practices to ensure the delivery of high-quality solutions. Additionally, I interacted with stakeholders to gather and clarify requirements, assessed existing systems for potential improvements, and provided ongoing support throughout the development and deployment phases.

Ambassador (Volunteer) - City of Ekurhuleni - Ekurhuleni

(2019-04 - 2019-06)

• Voter mobilisation efforts include coordinating outreach, educating voters, engaging digitally, interacting with communities, and assisting at voting stations.

Diploma - Cybersecurity - Alison (2025-04 - 2025-11)

NQF5 - Electrical Engineering - Ekurhuleni West College (2016-02 - 2018-11)

National Senior Certificate (NSC) - Commerce Stream - Boitumelong Secondary Senior School (2012-01 - 2015-11)