Credit Controller - Bidvest Commercial GFOX
(2026-02)
- Evaluate credit applications, conduct background and credit history checks, and establish appropriate credit limits.
- Proactively chase outstanding invoices and book debts via email, phone, and standard mail in line with collection schedules.
- Process and allocate incoming payments, investigate discrepancies, and reconcile complex accounts on a monthly basis.
- Work with sales, billing, and accounting teams to fix billing errors and resolve customer queries preventing payment.
- Prepare aging reports and provide forecasting insights regarding cash flow and potential bad debt write-offs to senior management.
- Manage the preparation of demand letters and legal documentation for escalated accounts, working with external debt collectors or solicitors if necessary.
- Do branch Transfers for National accounts
- Monitor and release accounts that are over the credit limit
- Allocate payments from Master Accounts to respective sister accounts accordingly to the remittance received from customers.
- Drive credit notes , refunds , debtors related queries.
- Adhoc duties
Credit Controller - Fidelity ADT
(2022-12 - 2026-01)
- Telephonically contact clients with due or overdue amounts in order to obtain payment for the arrears.
- Accurately record notes resulting from outbound calls to clients on theListener system.
- Ensure that the minimum number of prescribed collection on calls are achieved daily.
- Capture debit order resubmissions in the Listener system.
- Verify client information in the Listener system when making contact with clients.
- Convert clients from printed communication to electronic communication.
- Obtain commitment from clients to settle their overdue accounts within the shortest period of time.
- Follow up on client payment commitments.
- Review the regional suspense accounts daily to identify and transfer client payments not yet allocated to the correct account.
- Request the suspension of overdue accounts where the prescribed number of calls and /or communication has been completed.
- (Time limit as directed by management)
- Understand & communicate company policies, collection policies and service specific information to clients.
- Identify the nature of client queries, record the queries in the Listener system (and or query Management tool) and to re direct the queries to the relevant department/personnel for resolution where the query does not pertain to the Credit Control function.
- Ensure that all forwarded queries are resolved by the relevant departments through constant follow up in order to obtain payment from clients.
- Forward, electronically or printed, copies of client invoices, statements and other relevant documentation as requested by the Contact centre or by the client directly.
- (Weekly & Monthly statements to be send by Agents (This is critical).
- Address & resolve client queries (where the query pertains to a Credit Control Control function) identified either through the outbound call process or transferred from the Contact Centre (manually or through the query management tool).
- Communicate the outcome of the resolved query to customers (both internal and external).
- Accurately prepare various administrative documents including credit note requests, transfer of funds, clients refund requests, master data amendments and etc(electronically and written).
- Ensure that all off-setting of receipts & credit notes/debit notes is accurately processed daily.
- Reconcile (where necessary) accounts with credit balances establishing the reason for the credit balance and making the necessary adjustments.
- Ensure individual & departmental collection & bad debt provision targets are consistently achieved.
- Send weekly reports to supervisors of problem customers for assistance.
Accounts Payable Clerk - Concor Plant Formerly Murray and Roberts Plant
(2016-02 - 2020-10)
- Capturing invoices and claims on sigma system
- Capture orders onto JDE from the buyers
- Processing supplier invoices into database systems
- Capture commitments onto JDE for the movement of company plants
- Update report on movement of company plants for management
- Capture Etoll journals onto JDE
- Reconcile creditors statements on general ledger
- Attach plant transfer notes onto JDE as reference to the movement of assets of the company
- Following up on outstanding credit notes
- Follow up on outstanding invoices
- Word processing and typing of documents
- Dealing with telephone and email enquiries
- Creating and maintaining filing systems
- Call suppliers / creditors for outstanding payments
- Capture financial transfer notes for outstanding site charges
- Preparing weekly payment schedule to pay suppliers direct and sending remitted suppliers
- Receive invoices from stores to material entry on excel spreadsheet as reference
- Word processing and typing documents
- Filing all paperwork and ensure that all necessary documents is attached
- Making calls and taking messages to the relevant person
- Do plant transfer note when required
- Scan company invoices into a filing system for future reference
- Updating the plants movement on sites and possible duration as per the projects length.
- Compile monthly operated hours and prepare monthly Plant charge sheets
- Prepare and process monthly Etoll fees for all divisions
- Manage Etoll system for every company vehicle , issuing new tags , cancellation and resolving queries
- Create journals every month for Etoll charges
- Compile monthly management reports for Directors and Managers
- Assist Safety Manager with capturing data statistics to create a report for Concor Holdings
- Tyres stock count
- Capture timesheets for site mechanics and artisans
- Site Charge reconciliation
- Capture Daily Diesel usage
- Daily Diesel reconciliation
- Creating journals & process for stripping stock asset movables within the company
- Create Tyres transfer notes
- Capture Journals for the Tyres Transferred to site
- Stationery reliever
- Attaching Journals & Invoices into the accounting system for Bookkeeper
- Compile and capture petty cash claim forms from site
- Compiling & Processing Journals for Tax re-allocation
- Stock count , Issuing , Receiving and Reconciliation
- Diesel Issuing , Recieving and Reconciliation
- Create Journals for Stock Stripping Stock Assets movables within the company
- General Ledger Recons
- Inter company invoicing
- Inter company invoicing foreign currency
- Clearing off companies accounts
