Pule Ntlhe
Fibre Optics Technician | Networking Specialist
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About
Dedicated Fibre Optics Technician with 7 years of field experience in installation, splicing, and maintenance of OSP/ISP networks. Holds specialized certifications in Networking Technologies (TCP/IP, routers, switches) and Marketing, bridging the gap between technical execution and client relations. Proven ability to troubleshoot complex signal loss issues, manage project timelines, and communicate technical solutions effectively to non-technical stakeholders.
Experience
Senior Fibre Optics Technician - Gio Construction, Dark Fibre Africa Network - Gauteng
(2019-05)
Worked on DFA (Dark Fibre Africa) as a Technician on Maintenance and Route Build. Knowledge and location of all DFA Nodes and Peering Points around Gauteng Region, Worked on DFA Network in Mpumalanga Region Emalahleni (Witbank) and Middelburg, Knowledge of Conduct Network Infrastructure, Patching links. Installation of CTB (Client's Termination Boxes) and ONT (Optical Network Terminal).
- Lead end-to-end fibre installation for 200+ residential and commercial FTTH drops annually, achieving a 99.5% first-time termination success rate.
- Perform advanced troubleshooting using OTDR and power meters to identify macro-bends, contamination, and breaks, reducing average repair time by 25%.
- Leverage Networking Technologies certification to assist clients with basic ONT/router configuration and signal handoff verification, resolving 15% of 'no-connectivity' tickets without dispatching a separate network tech.
- Developed a 1-page 'Customer Signal Report' that visually explains dB loss and signal quality to homeowners, increasing customer satisfaction scores by 18%.
Fibre Optics Splicing & Test Technician - Gio Construction, Dark Fibre Africa (DFA) - Gauteng region
(2019-06 - 2023-06)
- Spliced and terminated over 1,500 fibre strands in both loose tube and tight-buffered cables for ISP backbone projects.
- Spliced a 110km Sanral cross-border link on N4 highway from Pretoria to Emalahleni (Witbank) in 2022.
- Maintained <0.05 dB average splice loss across all single-mode and multimode installations and maintenance.
- Interpreted network design prints and GIS route maps to direct excavation teams, preventing 3 potential utility strikes in 2021.
- Worked alongside marketing team to document 'before/after' installation pictures and client engagement.
- Ability to explaining how fibre optics differ from cable/DSL. This collateral was adopted by the sales team and reduced basic technical objection calls by 30%.
Education
Matric (Grade 12) Certificate - Phahama Senior Secondary (1996)
Fibre Optics Certificate - Triple Play Fibre Optic Solutions, FOA (2018)
Networking Technologies Certificate - Network+ Short Course - Damelin (2008)
Marketing Certificate - UNISA (2004)
