Qaqamba Tsitsi

I am a motivated and creative Public Relations graduate with strong skills in strategic communication, media relations, crisis communication, and stakeholder engagement. I enjoy building positive brand reputations, strengthening communication channels, and using digital platforms to support effective outreach. I am eager to contribute my communication and PR abilities in a dynamic organisation where I can create meaningful impact and support brand success.

Project Administrator - CCT-EPWP

(2024-05)

• Create and Display Purchase Requisition on SAP.
• Verify documents of new and old employees on each contract
• Create monthly labour reports as well as Timesheets.
• Upload contracts on SharePoint.

Assistant Teacher - Khayelitsha Special School

(2025-06 - 2025-11)

• Supported the teacher with daily classroom activities, ensuring lessons ran smoothly and learners stayed fully engaged.
• Assisted the learners with day to day classroom activities.
• activities to individual learner needs.
• Managed classroom administration including filing, preparing learning materials, marking registers, and recording learner performance.
• Helped maintain a positive, inclusive, and safe learning environment to support learner development.
• Collaborated with the assigned teacher to plan activities and improve classroom workflow.

Customer Service Advisor - Concentrix

(2024-07 - 2024-09)

• Processed customer returns and arranged collections efficiently to resolve queries and ensure customer satisfaction.
• Assisted customers by reading account statements, breaking down charges, and offering clear explanations to support informed decision-making.
• Applied promotional codes, handled price adjustments, and placed orders for returning customers with accuracy.
• Issued proof of purchase documents and provided follow-up assistance to ensure seamless service.

Diploma - Public Relations - University of South Africa (2021 - 2024)

N6 - Business Management - College of Cape Town (2019 - 2020)