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Quddoosiyyah Ajouhaar

Quddoosiyyah Ajouhaar

Office Assistant

Talent
Cape Town, City of Cape TownMember since August 13, 2022
Zendesk CRMMicrosoft OfficeWordExcelCanvaGoogle ClassroomCommunication
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Zendesk CRMMicrosoft OfficeWordExcelCanva

About

I;m currently doing my internship as a office assistant

Experience

Office Administration at Virtual Consulting Engineers

  • Manage petty cash reconciliations and credit card reconciliations accurately monthly.
  • Assisted with EPWP (Expanded Public Works Programme) maintained proper documentation for EPWP projects.
  • Monitored and restocked company groceries and stationery supply monthly.
  • Handled the administrative and documentation processes for tenders.
  • Created and maintained Excel templates for tracking EPWP payments and ensured payment records were updated accurately.
  • Organized and maintained both physical and digital filing systems to ensure easy retrieval of company records.
  • Kept daily track of Parliamentary Village call logs and tracking of work instructions to be signed monthly
  • Handled employee timesheets daily, ensuring accuracy and proper record-keeping for payroll and reporting.
  • Formatted reports in MS Word.
  • Implemented new systems for the smooth function of the company.

Payroll Admin at 100's Option (Campbell Outsourcing) (2025-06)

  • Managed and scanned documentation for accurate record-keeping and compliance.
  • Administered estate documentation and supported related legal processes.
  • Tracked and recorded company expenses, income, and payroll data across multiple companies using Excel spreadsheets, maintaining accurate monthly reconciliations.
  • Monitored and entered daily financial transactions across multiple companies.
  • Reconciled payroll records for multiple companies to ensure accuracy in employee payments.
  • Assisted audit teams by verifying payments against invoices and cross-referencing company records during on-site client audits.
  • Supported the preparation of audit reports by formatting, proofreading, and typing client-facing documents.
  • Organized and maintained audit files, both physical and digital, ensuring proper version control.
  • Provided audit administration support for clients including Film Afrika, shipping companies, and other corporate clients

Admin (Remote – Freelance) at Elevate Ed Tutors

  • Managing and organizing the calendar every week
  • Creating business cards on Canva to increase the company's sales
  • Creating posters for new ideas to advertise the company.
  • Creating Word documents and PDF papers for the students.
  • Posting and keeping track of the students on Google Classroom.
  • Creating lists to keep track of all the students and organizing and managing folders

Remote Office Administrator at WLV Solutions (2024-11)

  • Utilized Microsoft Office Suite for document creation, data analysis, and presentation development.
  • Coordinated with team members using remote collaboration tools.
  • Managed financial records by accurately inputting invoices into Excel.
  • Enhanced presentations to align with brand guidelines.
  • Employed active listening to address customer queries promptly.

Zendesk Support at UVU AFRICA (2023-10)

  • Engaged with customers via Zendesk CRM through chat and SMS.
  • Created SLAs for company projects.
  • Developed strategies to streamline customer support processes.
  • Gained knowledge of basic databases and Microsoft Office.
  • Configured WhatsApp integration with Zendesk.
  • Managed and implemented bots for support.
  • Set up Zendesk settings, including triggers, automations, and integrations with CRM and communication tools

Education

National Senior Certificate in Business Management NQF 6 Qualification – College Of Cape Town

National Senior Certificate – Livingstone High School

Skills

Office Assistant

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