Office Administration at Virtual Consulting Engineers
- Manage petty cash reconciliations and credit card reconciliations accurately monthly.
- Assisted with EPWP (Expanded Public Works Programme) maintained proper documentation for EPWP projects.
- Monitored and restocked company groceries and stationery supply monthly.
- Handled the administrative and documentation processes for tenders.
- Created and maintained Excel templates for tracking EPWP payments and ensured payment records were updated accurately.
- Organized and maintained both physical and digital filing systems to ensure easy retrieval of company records.
- Kept daily track of Parliamentary Village call logs and tracking of work instructions to be signed monthly
- Handled employee timesheets daily, ensuring accuracy and proper record-keeping for payroll and reporting.
- Formatted reports in MS Word.
- Implemented new systems for the smooth function of the company.
Payroll Admin at 100's Option (Campbell Outsourcing) (2025-06)
- Managed and scanned documentation for accurate record-keeping and compliance.
- Administered estate documentation and supported related legal processes.
- Tracked and recorded company expenses, income, and payroll data across multiple companies using Excel spreadsheets, maintaining accurate monthly reconciliations.
- Monitored and entered daily financial transactions across multiple companies.
- Reconciled payroll records for multiple companies to ensure accuracy in employee payments.
- Assisted audit teams by verifying payments against invoices and cross-referencing company records during on-site client audits.
- Supported the preparation of audit reports by formatting, proofreading, and typing client-facing documents.
- Organized and maintained audit files, both physical and digital, ensuring proper version control.
- Provided audit administration support for clients including Film Afrika, shipping companies, and other corporate clients
Admin (Remote – Freelance) at Elevate Ed Tutors
- Managing and organizing the calendar every week
- Creating business cards on Canva to increase the company's sales
- Creating posters for new ideas to advertise the company.
- Creating Word documents and PDF papers for the students.
- Posting and keeping track of the students on Google Classroom.
- Creating lists to keep track of all the students and organizing and managing folders
Remote Office Administrator at WLV Solutions (2024-11)
- Utilized Microsoft Office Suite for document creation, data analysis, and presentation development.
- Coordinated with team members using remote collaboration tools.
- Managed financial records by accurately inputting invoices into Excel.
- Enhanced presentations to align with brand guidelines.
- Employed active listening to address customer queries promptly.
Zendesk Support at UVU AFRICA (2023-10)
- Engaged with customers via Zendesk CRM through chat and SMS.
- Created SLAs for company projects.
- Developed strategies to streamline customer support processes.
- Gained knowledge of basic databases and Microsoft Office.
- Configured WhatsApp integration with Zendesk.
- Managed and implemented bots for support.
- Set up Zendesk settings, including triggers, automations, and integrations with CRM and communication tools
