Queen Bopape

Dedicated and experienced customer service/admin professional with proven success managing admin duties and customer service duties for mid-size organizations. Seeking an opportunity to use my decade of experience to serve your organisation

Front Desk Admin/ Receptionist - Sorbet Group

(2022-10)

• Taking bookings
• managing appointments
• handling guest complaints
• greeting and welcoming guests
• offering refreshments
• responding to emails
• making and taking calls

Store Manager - Freedom of Movement

(2019-01 - 2022-10)

• Overseeing the daily activities and operations of the store
• managing stock inventory
• managing a team
• initiating strategies to bring sales and profits

Store supervisor - Forever New

(2017-03 - 2019-01)

• Managing the store and team in the absence of a manager
• serving exceptional customer service
• handling customer complaints and offering solutions

Grade 12 - Ponelopele Oracle Secondary School (2012)