Queen Masemola

At Curewise Medical Centre, excelled as Receptionist and administrator, enhancing company image through exceptional customer service and proficient time management. Demonstrated expertise in communication and telephone etiquette, successfully managing inquiries and boosting client’s satisfaction. Skillfully handled invoicing and claims, confirming benefits with precision, showcasing a result- driven approach to administrative excellence

RECEPTIONIST ADMINISTRATOR at Curewise Medical Centre (2022-02 – Present)

• Answered incoming calls, directing clients to individuals addressing specific needs.
• Handled complaints and questions, and re-directed calls to other team members.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients and vendors.
• Invoicing
• Sending claims
• Confirming benefits.

RECEPTIONIST /ADMINISTRATOR at Razorite Medical Centre (2016-08 – 2019-03)

• Answering calls
• Managing calls
• Responsible for monthly statistics
• Greeting patients
• Managing petty cash
• Responding to emails

CASHIER at Woolworths (2015-07 – 2016-07)

• Counted money in cash drawers at beginning and end of shifts.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Matric – ED – U – College Secondary School (2013)

Business course in Public Relation – UNISA (2014)

Certificate in Travel and Tourism and management – UNISA (2024)