Quintin Maila

A strategy-focused, proactive Brand Ambassador, Sales & Consulting professional who excels at lead generation, new business sourcing/development, as well as current business retainment through intensive client/company/buyer/supplier engagement & skilful negotiation management to timely conduct needs/market analysis and introduce new products, resulting in enhanced business revenue and a positive industry footprint. I am skilled in inventory management and financial administration, including accounting, budgets, taxation, cash flow, and peripheral documentation management. I am adept in handling/attending product activations and sales presentations at malls/office parks/expo's/wellness days as well as training staff through regular store visits to facilitate outstanding utilisation of available floor space; establish/sustain customer needs/expectations; enhance quality of customer service; and address pertinent queries promptly, efficiently and professionally.

Hazardous Area Product Specialist - Intrinsically Safe Store - Houston, Texas

(2025-06)

• Product certification and compliance: Ensure products comply with all relevant hazardous area standards and certifications (e.g., ATEX, IECEx, FM, CSA)
• Collaborate with notified bodies on certification projects and maintain documentation
• Manage and maintain compliance with regulations like REACH
• Technical and market expertise: Serve as the subject matter expert on product features and the hazardous areas they are designed for
• Conduct market and customer research to understand needs and identify product gaps
• Provide technical support to sales, marketing, and customers regarding product application in hazardous zones
• Bridge the gap between technical product knowledge and real-world application
• Work with product managers and engineers to define product requirements and roadmaps
• Contribute to the entire product lifecycle, from initial concept and development to launch and post-market support

Vehicle Sales Executive - Oh My Cars - Pretoria

(2024-05 - 2025-04)

Motivation for change: The Company is closing down

• Assisting the sales team in new and used cars to customers
• Drive car sales from initial customer contact to final purchase, including rent-to-buy options
• Marketing of inventory
• Work together to facilitate a deal that satisfies the customer while yielding the highest return for the company
• Accurately capture and maintain customer and sales data, ensuring compliance with company policies
• Maintain in-depth knowledge of our vehicle inventory to provide expert recommendations
• Handling queries
• Develop an in-depth understanding of our ever-changing car inventory and leverage that knowledge to encourage customers to purchase
• Vehicle Financing
• Negotiating the terms and contract of purchase
• Finalising purchases
• Conduct test drives and effectively demonstrate vehicle features
• Attain KPI's and KPA's
• Adhoc duties requested by management

Vehicle Sales Executive - EBK Auto Dealers - Johannesburg South

(2022-12 - 2024-01)

Motivation for change: Did not receive a basic salary

• Assisting the sales team in new and used cars to customers
• Marketing of inventory
• Handling queries
• Vehicle Financing
• Negotiating the terms and contract of purchase
• Finalising purchases

Acquisitions executive/Buyer - QuickBuy Properties - Randburg

(2019-02 - 2021-03)

Motivation for change: The company closed due to COVID-19

• Overseeing the company's purchasing activities
• Find and research prospective purchasing deals and implement them
• Negotiating the terms and contract of purchase
• Finalising purchases
• Analysing data on home prices, housing market trends, and inventory levels to help determine the best time to buy or sell a home to maximise profit
• Meeting with potential sellers to obtain information about their homes and determine a fair offer price

Service Representative, Sales and Marketing - Panasonic (RSA) - Bedfordview Gardens

(2018-05 - 2019-02)

Motivation for change: Contract ended

• Merchandising and setting up Point of sales
• Training floor sales consultants at retail branches
• Maintaining stock levels at retail stores
• Sourcing potential Clients and setting up appointments with companies
• Store visits to affiliated franchises, promoting the sale of goods, especially by their presentation in retail outlets
• Handling returns queries
• Digital and electronic sales

Service Representative, Sales and Marketing - LG Electronics (HQ) - Germiston

(2016-03 - 2018-04)

Motivation for change: Resigned because an agency took over the sales staff at the company. This resulted in reduced income

• Mall activations and Casinos
• Buyer Road Shows
• Merchandising and setting up Point of Sales
• Training floor sales consultants at retail branches
• Maintaining stock levels at retail stores
• Sourcing potential Clients and setting up appointments with companies
• Store visits to affiliated franchises, promoting the sale of goods, especially by their presentation in retail outlets
• Proactively meet all customer expectations with detail, accuracy, manage customer enquiries, manage all demand chain-related tasks of customer portfolio's and perform any other ad hoc customer service-related tasks in line with the business strategy
• Manage customers' accounts
• Demonstrate Values of high ethics, accountability, responsibility, teamwork, and openness
• Handle and resolve customer complaints. Obtain and evaluate all relevant information to handle product and service inquiries
• Digital and electronic sales

Sales Consultant - Virgin Active (SA) - Broadacres

(2014-03 - 2016-02)

Motivation for change: Career Growth, wanted to gain more experience in the electronics industry

• Plan each day and month to generate new leads, book new appointments, and present to customers with the objective of making sales to successfully reach and exceed a pre-defined sales target
• Record activity inputs using the tools and systems provided by Virgin Active, in line with timelines and procedures set
• Abide by the Virgin Active sales processes and systems provided by Virgin Active
• To maintain up-to-date, comprehensive knowledge and understanding of VASA products, as well as in comparison to competitors
• To expand the customer base and strengthen the loyalty of existing customers through service calls to increase sales referrals, and ongoing development of networks and relationships
• To understand prospective members' individual interests and requirements, build rapport and match their interests and needs with our product
• Close sales by overcoming objections with the support of the Sales Manager and/or Regional Sales Coach
• Report to the Sales Manager regarding reviews and analyse objectives and planned activities
• To review and analyse sales data and statistics, to plan effectively for the future with the aim of increasing sales and enhancing our brand image
• Participate in sales meetings by sharing best practices, ideas and making recommendations to generate new leads, increase sales, etc.
• Inform the local consumer of Virgin Active through activating unique marketing opportunities local to your club e.g., attend, arrange, prepare, promotions, health days and corporate / community events, as well as in-club events as a Virgin Active brand ambassador

Corporate Sales Executive / Account Manager - Suit Supply Africa - Hyde Park

(2012-01 - 2014-01)

Motivation for change: Company closing in Africa

• Support store sales through accurate and efficient execution of all stock, visual, and point of sales activities
• Provide an engaging and welcoming environment for all customers
• Assist with merchandise handling, including shipment receiving and processing procedures to floor-ready standards and maintenance of customer goods
• Telephonic orders and Sales
• Building relationships to increase clients' loyalty by utilising Suitsupply's Personal program
• Ensure all store standards and operations are to company standards
• Ensure that all merchandise is properly and attractively displayed as per visual Guidelines

Sales Consultant / Lead Generator - Toshiba (Copy Type) - Parkmore Gardens

(2010-06 - 2012-10)

Motivation for change: Resigned, the company moved to Pretoria East

• Prospecting and Lead Generation
• Identify and research potential clients within the B2B sector
• Generate leads through cold calling, networking, and other prospecting methods
• Qualifying leads to determine their suitability and potential for our office automation solutions
• Conduct needs assessments to understand clients' pain points and business requirements
• Present and demonstrate our office automation solutions to prospective clients
• Tailor presentations and proposals to address the specific needs and challenges of each client
• Provide ongoing support and assistance to clients, ensuring a high level of customer satisfaction
• Manage the sales pipeline from lead generation to closing, ensuring timely follow-up and progression of opportunities
• Stay informed about industry trends, competitor activities, and market developments
• Use market intelligence to refine sales strategies and tactics for maximum effectiveness
• Utilise CRM software to track and manage leads, activities, and sales performance
• Forecast sales and provide regular updates to the sales management team
• Identify emerging opportunities and potential threats within the market

High School Diploma - Grade 12 - Primrose High School (2004)