Quinton Brand

I am a confident and articulate manager comfortable with direct responsibility for day-to-day parts department management including trade parts sales, internal retail customer sales and workshop supply. Committed to consistent delivery of high-quality customer experience.

Experience

01/2019 - Current

Parts manager

MIKE'S PANEL SHOP | Springs

• Driver and parts collector
• Tracked and chased payment of repair invoices supporting the workshop, resulting in timely accounts reconciliation at month end.
• Locating, ordering, allocating parts, PPE and consumables for entire workshop
• Staff management : All CCMA related cases, Warning letters, leave allocating, weekly wages time sheet management
• Responsible for petty cash expenditure and capturing
• Health and Safety as well as all related cases and issues
• Workshop job card management
• Earth moving, generator and truck inspections/appraisals
• Company representative for sales and other meetings
• Basic electrical work and diagnostics on CAT & Volvo earthmoving machines
• Servicing generators, machines, and trucks for offsite customers
• Premises liquidation viewing, collections and cataloguing
• Supervising building maintenance
• Parts management for WH Auctioneers/WAHA
• Supported the customer through the full sales process.
• Developed parts stockholding plans to agreed levels, ensuring first time availability of parts to customers.
• Actively monitored inventory and reported low stock to management to replenish levels.
• Studied customer buying trends to provide feedback to management and recommend better product lines.
• Sorted and stored vehicle parts and materials in safe location to avoid damages and theft, providing security measures.
• Developed sound knowledge of different parts through ongoing training and development.
• Produced quotes, collected payments and provided invoices for purchase of parts, delivering reasonable prices.
• Store management
• Ordered parts from suppliers based on Service Department and customer requests.
• Kept tidy working area to sustain appearance and quality and comply with cleanliness standards.
• Liaised regularly with Service Team to coordinate parts for vehicle repair and service.
• Managed trade and retail counter, providing expert product knowledge on different brand parts to highlight and compare benefits and features.
• Recorded numbers, names and location of items on database to track history and preserve accurate information.
• Picked, packaged and organised distribution of parts for customer orders, enhancing smooth delivery and organised transaction.
• Demonstrated professionalism and expertise in all customer interactions to increase loyalty and satisfaction.

Driver and store manager

MIKE FOURIE TRUCK & PLANT | Rietkol

• Collected and delivered goods and materials
• Obtained signatures needed to complete and process paperwork upon deliveries
• Accurately logged deliveries, incidents and expenses
• Performed routine light and deep cleaning of vehicle to maintain clean interior
• Assisted with mechanical/electrical work

Lead Vocalist, Guitarist & Assistant Manager

SONDAGSKOOLHELDE | Pretoria

• Wrote and performed original music and toured across South Africa
• Organised shows, radio, and television interviews
• Co-managed the band
• Mastered musical selections and routines through practice for singing at events and public gatherings.
• Learnt new instruments or music genres to supplement existing skills and attract new fans.
• Improved music sounds and styles through collaborations with creative directors in music recording and production.
• Performed at music events, harnessing knowledge of melody, rhythm and voice production to individualise performances and sustain audience interest.
• Recorded demos of songs in studios for distribution to promote new songs.
• Researched and practised roles in ensembles and live events to understand requirements for outstanding performances.
• Interacted with live audiences and fans at events, using opportunities to announce new songs and promote existing music.
• Collaborated with other musical artists to shoot and record videos and songs for charitable causes or promotional efforts.
• Fine-tuned songs or albums by listening to recorded songs, identifying issues and working with producers to correct problems before release.

Retail Sales Assistant

MUSIC MOODS WOODLANDS | Pretoria

• Opened new merchandise boxes and stocked sales floor racks and shelves with latest items.
• Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
• Provided helpful, attentive sales support to generate positive customer feedback.
• Promoted sales and special offers for discounts and merchandise options.
• Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
• Liaised with customers to determine needs, provide recommendations and upsell services.
• Processed cash and card payments during busy shopping periods to minimise customer waiting times.
• Performed closing duties such as cleaning windows and floors, securing shop premises and cashing-up tills.
• On floor sales
• Went extra mile to locate merchandise for customers by researching and calling associated retail branches.
• Monitored inventory supply and salesfloor stock to increase availability and customer convenience.
• Packaging and cataloguing

Education

2012

ACM (Winchester University) | Pretoria

COPA NQF4: Studio Recording, Recoding Technology

• NQF4 Studio Production Diploma
• Live Sound Production Diploma
• Post/Pre Studio Recording
• Live Sound Sequencing & Software Composing With Technology Specialised Production Digital Audio Techniques
• Music Business

ACM (Winchester University) | Pretoira

COPA NQF3 Production: Production

• NQF3 Studio Production Graduate Diploma
• Studio Technology Diploma
• Apple Logic Competance Certificate

ACM (Winchester University) COPA | Pretoria, GP

Diploma of Higher Education: Guitar, Live Performance & Music Theory

• NQF2 Guitar & Live Performance Deploma
• Subjects Guitar Technique Guitar Theory Music Theory Music Business Music Culture Aural Music Theory Live Performance Keyboard

Grade 10