Rael January

With over five years of hands-on experience in IT, starting as a Desktop Support Technician and progressing into a System Administrator role, I bring a strong foundation in technical troubleshooting, end-user support, and system management. My background has equipped me to handle everything from day-to-day support tickets to maintaining and optimizing critical infrastructure, and I’m confident in my ability to deliver reliable, high-quality support to both users and teams.